Six Steps To Your Sales Success
This advice is given by one of my good friends and colleagues Dr. Tony Alessandra is a Hall of Fame keynote speaker and author of 20 books.
There are six steps, or phases, to any successful selling process.
1. The “Target” Stage
This step helps you understand exactly what you have to offer that’s unique and exactly which target audiences can best use what you have to sell. It takes some time, but your success ratios will be much higher because you’ll be focusing your efforts only on those prospects who have a high probability of buying. Then you’ll work to see that these prospects have a positive image of you before you call on them.
On Tuesday, April 12 at 10:00am Pacific and 1:00pm Eastern
We collaborate in an online learning experience.
You are invited to How to Sell the Way People Want to Buy
2. The “Contact” Stage
Making contact with your prospect is the first critical test. Apart from product knowledge, no other facet of the sales process makes a greater impression on the customer. In the first few minutes, you often make, or break, the sale. In that time, your prospect sizes you up and decides if you’re the type of person he’d like to do business with.
This contact may be in person, over the phone, or by letter/email. Each makes a different impression and has its advantages and disadvantages. But the key, regardless of which approach you use, is for you to build credibility and trust. When prospects sense you have their best interests in mind, the rest of the sales process should follow more easily.
3. The “Explore” Stage
The purpose of the Explore stage is to get enough information to know the customer’s needs and what it’ll take to fulfill them. To do that, you need to listen to what the prospect says, but you also need to know how to ask questions.
What you want to look for are the prospect’s problems and opportunities. The problem, or need, is the gap between what a customer wants and what he or she now has. This gap already exists.
An opportunity, on the other hand, is something extra that can be added. For example, a new market, or a better avenue of distribution, or an untapped promotional vehicle. A resourceful salesperson can create an opportunity.
Read More...