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What You Can Say Instead of “I’m Sorry” and Build Credibility

What You Can Say Instead of “I’m Sorry” and Build Credibility

by | Aug 31, 2026 | Blog, Career Success, Effective Business Communication Skills, Executive Leadership, Leadership & Team Building, Professional Career Development, Speech coaching, Your Business Success

A client recently asked me to come up with suggestions for her team members who were overusing the phrase, “I’m sorry” with clients. “I’m sorry” is important when a genuine apology is called for. However, many professionals have developed the habit of apologizing...
Rehearsal Is the Work: Why Mastery Creates Your Presentation Confidence

Rehearsal Is the Work: Why Mastery Creates Your Presentation Confidence

by | Mar 29, 2026 | Blog, Communication and Marketing, Effective Business Communication Skills, Leadership & Team Building, Public Speaking Skills, Speech Coach, Your Business Success

The Professional’s Guide to Preparation That Pays Off One of the most frequent questions I receive from coaching clients, audience members, and even professional speakers is: “Patricia, how do I stop worrying about forgetting what I want to say?” Many executives...

Guaranteed this is the Best Way to Gain More Time: Say “No”

by | Jul 5, 2025 | Career Success, Effective Business Communication Skills, Motivation, Patricia Fripp Articles, Speech Coach, Time Management, Your Business Success

Let’s be honest—we all have too much to do. If you’re anything like me, there are times you feel overwhelmed just looking at your to-do list. My brilliant friend Ford Saeks often says, “Fripp gets more done in an hour than most people do in a day.” I appreciate...

How to Earn Business from Influential People (Without Selling to Them)

by | Mar 2, 2025 | Blog, Career Success, Customer Service Skills, Effective Business Communication Skills, Networking, Your Business Success

As I transitioned from cutting the hair of ambitious professionals and the movers and shakers in San Francisco’s Financial District, I always asked about their business. Their advice helped me, and many stories gave me great content for my earlier presentations...

The #1 Way You Can Guarantee Your Stories Are Outstanding

by | Feb 2, 2025 | Blog, Effective Business Communication Skills, Executive Leadership, Patricia Fripp Articles, Professional Career Development, Public Speaking Skills, Speech Coach, Your Business Success

The Success Formulas of Good Stories Imagine sitting in a darkened theatre as the music swells, the curtains part, and you’re instantly transported into another world. That’s the magic of storytelling, not just in Hollywood; it is in every speech, sermon,...