From Broadway Shows to Progressive Rock. What a Week!
I enjoyed five Broadway shows in New York. Four days later, I traded Broadway for progressive rock in Arizona. What do these experiences have in common? Extraordinary talent, masterful performances, and the ability to create unforgettable experiences for an audience....
Get Into the Scene Late: A Hollywood Technique Every Speaker Can Use
My friend Michael Hauge is a Hollywood story consultant. We met 25 years ago when he came to hear me speak at the Los Angeles chapter of the National Speakers Association. At the time, I was in my heavy-duty screenwriting-seminar days. I quoted David Freeman, who...
The Presentation Is Bigger Than the Speech
You don’t have to be the star to help make the show a success. Recently, my friend and colleague Tracy Spears, CSP, spoke at the Keurig Dr Pepper Territory Leaders Conference. I was there to hear Tracy’s presentation and support her. That is one of the pleasures of...
What You Can Say Instead of “I’m Sorry” and Build Credibility
A client recently asked me to come up with suggestions for her team members who were overusing the phrase, “I’m sorry” with clients. “I’m sorry” is important when a genuine apology is called for. However, many professionals have developed the habit of apologizing...

