What Broadway Can Teach Us About Unforgettable Presentations

What Broadway Can Teach Us About Unforgettable Presentations

Last week I travelled to New York City to speak to NSA New York City. As I often do when my schedule permits, I added a few extra days to enjoy—and study—what New York has to offer. For me, going to the theatre is not simply entertainment. It is continuing education....
Get Into the Scene Late: A Hollywood Technique Every Speaker Can Use

Get Into the Scene Late: A Hollywood Technique Every Speaker Can Use

My friend Michael Hauge is a Hollywood story consultant. We met 25 years ago when he came to hear me speak at the Los Angeles chapter of the National Speakers Association. At the time, I was in my heavy-duty screenwriting-seminar days. I quoted David Freeman, who...
The Presentation Is Bigger Than the Speech

The Presentation Is Bigger Than the Speech

You don’t have to be the star to help make the show a success. Recently, my friend and colleague Tracy Spears, CSP, spoke at the Keurig Dr Pepper Territory Leaders Conference. I was there to hear Tracy’s presentation and support her. That is one of the pleasures of...
What You Can Say Instead of “I’m Sorry” and Build Credibility

What You Can Say Instead of “I’m Sorry” and Build Credibility

A client recently asked me to come up with suggestions for her team members who were overusing the phrase, “I’m sorry” with clients. “I’m sorry” is important when a genuine apology is called for. However, many professionals have developed the habit of apologizing...
Fashion Becomes Art…And a Lesson for Every Speaker

Fashion Becomes Art…And a Lesson for Every Speaker

In 2014, my friend Nancy Shina and I celebrated years of friendship—and shopping—with a vacation in Paris. One of the highlights was attending Schiaparelli and the Artists (Schiaparelli et les Artistes), during the reopening of the Maison Schiaparelli and renewed...