“Why don’t I get booked more often?”

“How can I get booked more often?”

Both are burning questions in today’s difficult economy. I talked to Mark French, President of Leading Authorities, Inc. about his solutions.

Mark French was pragmatic. “In difficult economic times, there is always an excess supply of speakers. At the same time, customers’ expectations are higher than ever. They want every speaker dollar to count double. Speakers must understand this new terrain and develop a successful strategy for getting booked.

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When you’re a professional speaker your video is your most important selling tool. It’s hard to imagine any speaker who wouldn’t be even more successful with a “best-selling” video. I talked to Mark French, President of Leading Authorities, Inc., for his inside insights into what makes a great video. Here’s what he told me.

What You Want to Do

1. Grab attention quickly. Meeting planners have very little time. They view tapes so they can quickly qualify or disqualify a potential speaker. If your tape doesn’t engage viewers in the first minute, their fingers will hit the eject button.

2. Make yourself the obvious choice over the competition. Your tape must answer the question, “Why should I book this speaker instead of someone else?” The tape must establish your credentials and provide a compelling case for why you are the best-qualified person to speak on your topic.

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Help for meeting planners and resources for finding speakers.

As a busy meeting planner, with the usual overload of demands on getting your next event launched flawlessly, the last problem you want to have is for your keynote speaker to disappear off the radar screen. Whatever the reason — flu bug, scheduling glitch, bad travel karma — you’re skewered! Call in back-up from your Association? Good luck — internal bench strength is not going to get the job done when you’re expected to deliver nationally-recognized, high-performance event headliners.

Well, my friends, if you’ll read on, you’ll find that you need not wake up in a cold sweat from this bad dream. The professional speaking community is not only very well organized, but also quite sophisticated in responding to your last minute or long-range quest for high-quality speakers.

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As a keynote speaker, sometimes people ask me, “Do you ever bomb?”

Yes, once in a while. But even the worst experience, with a little time lapse, can become funny, and always a learning experience. Once I spoke for a group of men who worked in a gravel quarry. I told the organizers, “No, I don’t think this is my kind of audience,” but they were insistent. Finally, I gave in and said “yes.” (I admit to this defect in my character: when clients keep begging me to take their money I can only refuse for so long!)

How bad could it be? I rationalized. I went early, set up the environment, changed the lighting, schmoozed with everyone. I’m not saying they weren’t nice, hard working, tax paying Americans, but it looked as if their friends had given them subscriptions to the Tattoo of the Month Club. Fortunately, there were a few wives. One woman, very thin, sat in the front row. “Ah, she must have heard of me,” I thought. So I asked her if she liked speakers. “Oh, no,” she said, “My husband is a bit deaf, so we have to sit close up.

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For many years, I have been hired to work with many great companies in their training and convention efforts. Analytical Graphics, Inc was one of the most memorable ever.

Recently, I conducted a sales presentation skills training for AGI, the Best Small Company to Work in America! (According to the Great Place to Work Institute and Society for Human Resource Management.) What a great environment! Perhaps you can adopt some of what AGI does in your company to add to your productivity and morale.

I wish you could have been there at lunchtime! Wow! Over the years I have eaten in quite a few employee cafeterias while training and coaching at client locations. However, I can honest say, I have NEVER had such great food in any company. Everyday, in the delightful employee dining room, all employees are welcome to enjoy breakfast, lunch and dinner…FREE! The chef and owner of the company, who provides the food, was telling me he has been providing the catering since beginning the company, which only had 30 employees. He changes the menu daily so nobody will get bored, and he enjoys the creative challenge.

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Whatever you are about to do, ask yourself, “If the world were perfect, what would this particular thing look like or be like?” Of course, it can’t be perfect, but too many times we compromise on a compromise, rather than compromising on perfection.

Choose your actions, not for how they affect today, but for where they’ll get you a year or five years from now. What decisions can you make that will get you closer to the place you want to be?

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An Article for Professional Speakers and Consultants on the Origins of The Odd Couple® Seminar and the Value of Collaboration

Would you go into partnership on the spur of the moment with someone you barely knew? I did. And it was one of the best business decisions I ever made.

Of course, we’d met and knew each other by reputation. Alan Weiss (PhD, CSP, CMC, CPAE) is a high-priced corporate consultant, trainer, and speaker who had been president of his local NSA chapter. At the time, I was primarily a keynote speaker, one of the original founders of the NSA Northern California chapter and National President in 1984. Alan and I are opposites in many ways. He is a self-proclaimed introvert, happily married to his high school sweetheart, Maria. His life is well balanced, and he charges top dollar so he doesn’t have to travel more than necessary. I, on the other hand, am an acknowledged extrovert with a very different business policy. I always charge slightly less than I could so I am booked solid. Being single, I can stay on the road much of the year and not feel guilty

It all started with some emails in 1996. I wrote Alan, regretting that I couldn’t attend a seminar he was doing in my hometown of San Francisco because I would be speaking for the Denver NSA chapter that day. “Hey, Fripp,” he shot back, “You certainly seem to speak to a lot of NSA chapters.” I acknowledged that I loved speaking about speaking. “We should do a seminar together,” he replied. On the spot, we arranged to meet and discuss it.

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How you can attract, retain and extend your relationship with customers…

Frippicisms:*

  • It is not your clients job to remember you, it is your obligation and responsibility to make sure they don’t forget you.
  • The real sale comes after the sale.
  • Your best customer is the hottest prospect for your competitors.
  • Your efforts have to be ongoing and consistent.

I’m always taken aback when someone asks me how much time I devote to marketing. Every single thing we do is marketing. Talking to strangers at seminars or group meetings or even in elevators or taxis is marketing. Customer service is part of marketing. I am an unabashed, relentless, promoter of my services and products. I get the drive from the love I have for my business. Here are a few suggestions on how you can attract, retain and extend your relationship with customers

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Save fifteen minutes a day, and you’ll gain two extra weeks a year.

How do you find the time to achieve everything you want to achieve? Suppose you were suddenly given the gift of two extra weeks each year to do anything you wanted. How would you spend this time? What would you want to accomplish? Would you increase your efforts on an existing project? Start something new? Or even use it as restorative personal time?

This gift is not a fantasy. Eliminating just fifteen wasted minutes each day adds up to ninety-one extra hours a year, more than two full work weeks. Here are some simple ways to achieve this “miracle.”

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