Games are an ancient and fun way to get people interacting, even in stressful situations. At one of my seminars, an attendee, Susan Peters of BorgWarner PTC Shared Services, shared this technique that she and her colleagues had found very valuable.

“After one of the sessions,” said Susan, “we spoke briefly about our company’s struggles while we are combining five divisions under one ‘happy roof’ with a shared services department acting as the building cheerleaders. In addition to the day-to-day payroll, our jobs are HR, IT, and finance, getting everyone to work together as a team.

“As a team-building exercise within the Shared Services area, we were all instructed to send three interesting facts about ourselves to the meeting organizer, Laurie Schamber, Manager of Organizational Learning. Her staff then took these facts and made up bingo cards, no two alike. When we got to the meeting, we were each handed a card and given twenty minutes to quiz the others in the room, trying to match the people to their squares on their card.

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A great way to open a talk or presentation is to cite some intriguing statistics that endorse your premise, are out of the ordinary, totally unexpected, or are not well known. This could be something you read in the Wall Street Journal, trade magazines that are unfamiliar to the audience, the annual report, website or newsletter of the company you are addressing, or perhaps you hear in church.

These statistics can be directly related to the organization or industry, or they could be general observations. Anything you can make pertinent to your topic is fair game. It can be deadly serious, like “One in four people will be affected by cancer. Either them directly or a family member.” This made my late friend Cantu’s talk “Laughing all the Way to the Hospital” more of a human interest story than just his experience. It can also be fun and frivolous, like, “Women born since 1960 are likely to have more husbands than children.” This can lead into a talk on changes in society.

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This is a story my Fripp Associate David Palmer, PhD told at our recent speaking skills class. Hope it makes you think and act like a leader.

It was 1952. The Korean War had been going for three years…and the North Koreans were short of resources, especially soldiers.

Both sides continued to take POW’s, but it took money to build high-security prison camps…and a lot of soldiers to guard them.

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It’s okay to be a star in public, but the most important role you’ll ever play is in your private life.

When superstar speaker and author Scott McKain was an entertainment reporter in Indianapolis, one evening he and his wife Sherry were waiting for friends to join them for dinner. The friends arrived twenty minutes late, apologizing and giggling. They had been at K-Mart and seen a woman who looked so much like Meryl Streep that they couldn’t resist watching her shop from a discreet distance.

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On February 15, 2001, I woke up for the first time in 26 years without a full-time personal assistant. How did I feel about it? It was exhilarating! Of course, now and then I miss having someone to do what I am not crazy about doing, but it was time for me to take charge of my business in a whole new way. Over the years, one assistant has trained the next and although they had had wonderful strengths, also weaknesses. Fortunately, the wealth of new technology lets me reinvent how I now want to run my business and marketing for the 21st Century.

Any speaker trying to maintain an efficient office headquarters while on the road will appreciate how quickly the new technologies have been coming to their aid. I’ve been self-employed since 1975 and had my own full-time speaking business since 1984. When I reached the age of 55, I asked myself two questions:

  • How do I want to live the second half of my life?
  • How do I want to run my business for the second half of my life?

Technology is making big changes in nearly every speaker’s business. All of us already have technological capabilities that we aren’t taking full advantage of. I am constantly learning how to automate many of the processes available to us.

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“Why don’t I get booked more often?”

“How can I get booked more often?”

Both are burning questions in today’s difficult economy. I talked to Mark French, President of Leading Authorities, Inc. about his solutions.

Mark French was pragmatic. “In difficult economic times, there is always an excess supply of speakers. At the same time, customers’ expectations are higher than ever. They want every speaker dollar to count double. Speakers must understand this new terrain and develop a successful strategy for getting booked.

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When you’re a professional speaker your video is your most important selling tool. It’s hard to imagine any speaker who wouldn’t be even more successful with a “best-selling” video. I talked to Mark French, President of Leading Authorities, Inc., for his inside insights into what makes a great video. Here’s what he told me.

What You Want to Do

1. Grab attention quickly. Meeting planners have very little time. They view tapes so they can quickly qualify or disqualify a potential speaker. If your tape doesn’t engage viewers in the first minute, their fingers will hit the eject button.

2. Make yourself the obvious choice over the competition. Your tape must answer the question, “Why should I book this speaker instead of someone else?” The tape must establish your credentials and provide a compelling case for why you are the best-qualified person to speak on your topic.

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Help for meeting planners and resources for finding speakers.

As a busy meeting planner, with the usual overload of demands on getting your next event launched flawlessly, the last problem you want to have is for your keynote speaker to disappear off the radar screen. Whatever the reason — flu bug, scheduling glitch, bad travel karma — you’re skewered! Call in back-up from your Association? Good luck — internal bench strength is not going to get the job done when you’re expected to deliver nationally-recognized, high-performance event headliners.

Well, my friends, if you’ll read on, you’ll find that you need not wake up in a cold sweat from this bad dream. The professional speaking community is not only very well organized, but also quite sophisticated in responding to your last minute or long-range quest for high-quality speakers.

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As a keynote speaker, sometimes people ask me, “Do you ever bomb?”

Yes, once in a while. But even the worst experience, with a little time lapse, can become funny, and always a learning experience. Once I spoke for a group of men who worked in a gravel quarry. I told the organizers, “No, I don’t think this is my kind of audience,” but they were insistent. Finally, I gave in and said “yes.” (I admit to this defect in my character: when clients keep begging me to take their money I can only refuse for so long!)

How bad could it be? I rationalized. I went early, set up the environment, changed the lighting, schmoozed with everyone. I’m not saying they weren’t nice, hard working, tax paying Americans, but it looked as if their friends had given them subscriptions to the Tattoo of the Month Club. Fortunately, there were a few wives. One woman, very thin, sat in the front row. “Ah, she must have heard of me,” I thought. So I asked her if she liked speakers. “Oh, no,” she said, “My husband is a bit deaf, so we have to sit close up.

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For many years, I have been hired to work with many great companies in their training and convention efforts. Analytical Graphics, Inc was one of the most memorable ever.

Recently, I conducted a sales presentation skills training for AGI, the Best Small Company to Work in America! (According to the Great Place to Work Institute and Society for Human Resource Management.) What a great environment! Perhaps you can adopt some of what AGI does in your company to add to your productivity and morale.

I wish you could have been there at lunchtime! Wow! Over the years I have eaten in quite a few employee cafeterias while training and coaching at client locations. However, I can honest say, I have NEVER had such great food in any company. Everyday, in the delightful employee dining room, all employees are welcome to enjoy breakfast, lunch and dinner…FREE! The chef and owner of the company, who provides the food, was telling me he has been providing the catering since beginning the company, which only had 30 employees. He changes the menu daily so nobody will get bored, and he enjoys the creative challenge.

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