FrippVT How to Find Content for Your Speech Screenshot
Patricia Fripp explains how to create and organize content for a speech or presentation through FrippVT.

How do you find content for your speech or presentation? A treasure trove of content is waiting to be discovered in your everyday personal or professional life.  Your own experiences, even if they seem “ordinary” to you, can be a great source of relatable, entertaining and authentic content. Consider how you might incorporate stories you’re already naturally sharing with your family, friends, and colleagues. In this brief sample from FrippVT, I introduce a few basic techniques to help you start to create original, vivid stories from your own life experiences:

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Sales Target with darts Illustration
In sales, obsolete tactics fail to hit the mark. Effective sales strategy means using what works now and letting go of what doesn’t.

Frippicism: “Challenge everything you do. Expand your thinking. Refocus your efforts. Rededicate yourself to your future.” Enjoy this article from sales trainer, Troy Harrison.

The Times They Are A Changin’ – Are Your Methods?

Troy Harrison

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Salespeople with Customer
Successful salespeople evolve. Change is essential to surviving and thriving in sales.

Sales professionals who stay at the top of their game, frequently review their approaches and methods to selling. The Sales Navigator, Troy Harrison explains five significant changes in sales and how to adapt and thrive in a changing sales environment.

Five Biggest Changes In Selling

by Troy Harrison

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Screenshot FrippVT Present to Senior Management
Patricia Fripp shows you how to confidently present to senior management through FrippVT.

Are you confident when you deliver a presentation to senior management? If yes, great! But if you’re like many others who are intimidated by the very thought of being “in the hot seat,” you may need to work on your public speaking skills. It’s no secret that the higher you go up the corporate ladder, the more important your communication skills become. To position yourself for promotion and career success, you need to be able to sell yourself and your ideas to senior management. In this brief video sample from FrippVT, I share one executive’s true story of a presentation to senior management that went horribly wrong.

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Sales Person Making a Prospecting Sales Call
Is prospecting still relevant in a world of social media marketing? Absolutely!

Admittedly, I’m a fan of social media. I post, update, and Tweet daily, as I help people and organizations improve their speaking and sales presentation skills. Unfortunately, many salespeople rely too heavily on social media, hoping it’s a magic path to new business development. I share this article from sales expert, Troy Harrison, who injects a little reality into the social media conversation and explains how sales fundamentals remain essential to the sales process.

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Make your decisions for your tomorrows not just your todays. - Patricia Fripp
“Make your decisions for your tomorrows not just your todays.” – Patricia Fripp

It’s a thrill to be honored as one of the National Speakers Association’s 10 Leading Ladies! All of us have served as president of the Association over the last forty-three years.

The NSA was only 10 years old, when I became its first woman president. As young association, one of our greatest “growing up” challenges was to stop simply worrying each year, “What are we going to do this year?” and to start thinking long-term.

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Shep Hyken explains how to know, like and trust our customers, so they will in turn know, like and trust us.
Shep Hyken asks, “Does your customer feel a sense of loyalty from you?”

Your best customers are the hottest prospects for your competitors. The most effective sales strategies are not just about getting customers, but also deserving and keeping them. Customer experience expert, Shep Hyken and I recently joined forces to discuss how to create a culture of service and make it part of an ongoing sales strategy. Enjoy a replay of our web event at the end of this article – brilliant advice from Shep on building customer loyalty:

Do You Know, Like & Trust Your Customers?
by Shep Hyken

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Stand still at the start of your presentation, advice from Executive Speech Coach and Creator of FrippVT, Patricia Fripp
“At the beginning of your presentation, stand still.” Executive Speech Coach and Creator of FrippVT, Patricia Fripp

Once you have crafted your message you must also deliver it well. Perhaps you’re under the impression that dynamic speakers always race and pace all over the room or stage? No.

Everything you do adds to or detracts from your message. At the beginning of any presentation you should stand still. People are getting used to you, how you sound, how you speak – how fast, or your cadence, or your accent. You can move, however be strategic with the movement. When you move, move on purpose, on transition, or a movement specific phrase. A transitional line from one of my executive speech coaching client’s was, “Fast forward seven years.” If you told a story where you said, “I walked into the boss’ office…” that is movement specific.

As you can see in this short video, although I am standing in the center front of the stage there’s plenty of movement from my body with my gestures and vocal variety.

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Don Hutson Expert on Selling Value
Don Hutson, CSP, CPAE, NYT Best-Selling Author & Expert on Selling Value

Are your sales conversations about price or are they about value? Do you need to distinguish yourself or your organization from the competition? Learn how to define your unique value and make it central to your sales conversations. Don Hutson is a #1 New York Times best-selling author, author of Selling Value, and Hall of Fame Speaker who has addressed over half of the Fortune 500 Companies.

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Customer Service Expert, and NYT Bestselling Author, Shep Hyken
Customer experience expert, Shep Hyken is the author of “Amaze Every Customer Every Time.”

When you build credibility, trust and confidence with your customers, you build sales. Make great service central to your sales strategy.

Friction Can Kill the Customer Experience
by Shep Hyken

Friction has several meanings according to the Merriam-Webster dictionary: the act of rubbing one thing against another; the force that causes a moving object to slow down when it is touching another object; and the disagreement or tension between people or groups of people. If you think about friction in relation to customer service,

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