Whenever you open your mouth, whether your audience is one person or one thousand, you want to get a specific message across. Maybe you want your opinions heard at a meeting, or you will be giving a formal talk. Perhaps you deliver sales presentations. To present, persuade, and propel with the spoken word, be aware of this major pitfall: irritating non-words.
“Ur, um, ah, you know, kinda, well, like…”
Pay attention to whether you are unconsciously using these common non-words.
Non-words, also known as filler words or vocal crutches, are meaningless sounds or words that speakers use to fill the silence or pause between words or ideas. These non-words can include “um,” “uh,” “like,” “you know,” “so,” “well,” “actually,” and many others. While using non-words may seem like a natural part of speech, they can greatly detract from the effectiveness of a speaker’s message.
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