Many of us spend a great deal of effort promoting our webinars.

We send invitations, write compelling descriptions, and persuade people to attend.

Have you noticed that once they arrive, many presenters make a common mistake?

They begin with an agenda slide.

An agenda does not inspire curiosity. It does not create anticipation.

If you have successfully sold your audience on attending, your next responsibility is to sell them on staying.

Why not create an experience preview?

Here is an example from a recent webinar, my colleague Bill Stainton and I hosted with legendary record producer Ken Scott, who worked with the Beatles, David Bowie, and Elton John…this is how I set it up.

“Welcome to an intimate conversation with the legendary record producer and author of Abbey Road to Ziggy Stardust — my new best friend, Ken Scott.

I am your host, Patricia Fripp, or as some of you know me, Fripp the Sister.

My co-host is twenty-nine-time Emmy winner Bill Stainton, author of The Five Best Decisions the Beatles Ever Made.

He told me, “If I can co-host this conversation, you can have one of my broken Emmys from my garage.”

It might interest you to know who is in our audience.

We have Hall of Fame speakers and rock musicians,

And rock musicians who are Hall of Fame speakers.

Music producers and a photographer of rock stars … who is also a rock-star speaker.

Two retired Microsoft executives who are now professional musicians,

Best-selling authors, international speakers, and executive speech coaches.

Here is what you can look forward to.

I will begin by asking Ken about his early days at Abbey Road Studios and how, within months, he found himself working with the Beatles.

Then Bill Stainton will ask questions about the creative process behind some of the most famous recordings in music history.

Then we will open the conversation to our audience so you can ask Ken your short, specific questions.

Just sit back and enjoy…what could very well be…a once-in-a-lifetime opportunity.

Why This Approach Works

Notice what this opening accomplishes.

You:

Create anticipation
Establish credibility.
Create anticipation
Build curiosity.
Invite the audience to feel part of something special.
Persuade them that they made the right decision to attend.

A Simple Formula You Can Use

When opening a webinar, consider including these elements:

  1. A compelling welcome
    Introduce the topic and the guest in an interesting way.
  2. A touch of personality or humor
    This immediately creates a connection.
  3. A glimpse of the audience
    Mention who else is in the room. It adds energy and credibility.
  4. What they can look forward to
    Preview the experience instead of listing an agenda.
  5. An invitation to participate
    Let the audience know how they can interact.

Remember this principle.

You sold them on attending.

Now sell them on staying.

That small shift in language can transform a routine webinar into a memorable experience.

Fripp Tip

Hall of Fame speaker and author Scott McKain is reading how to improve stories in Deliver Unforgettable Presentations

Replace Your Agenda with Anticipation

Many presenters begin webinars with an agenda slide.

Unfortunately, agendas rarely inspire curiosity.

Instead of telling your audience what you will cover, tell them what they can look forward to.

When your audience hears phrases like:

  • “You will discover…”
  • “You will hear the story behind…”
  • “Later you will see why…”

They lean in with interest.

An agenda informs.

Anticipation persuades your audience to stay engaged.

“Patricia Fripp is amazing. As a speech coach, you’ll never find anyone with her wisdom, experience, and ability.”
Bhavin Shah, CEO & Founder, Moveworks

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The Professional’s Guide to Preparation That Pays Off

One of the most frequent questions I receive from coaching clients, audience members, and even professional speakers is:

“Patricia, how do I stop worrying about forgetting what I want to say?”

Many executives believe their presentation is finished when they complete their script and slides.

They are always surprised when I smile and say, “You are halfway done.”

Writing the speech is only the beginning.

Delivering it with confidence, authority, and natural conversational ease requires mastery. And mastery follows a sequence.

First, own what is going into your speech.
Second, own the logical structure and sequence of ideas.
Third, refine and strengthen the language.

Only then do you move into rehearsal.

In Deliver Unforgettable Presentations, we teach that structure is the skeleton under the flesh of your words . Without a clear skeleton, your delivery collapses under pressure. With it, you stand strong, even when nerves attempt to interfere.

Now comes the real work.

You must get it into your body.

Use the Actor’s Method: Build Paragraph by Paragraph

Actors do not memorize a script in one sweeping effort.

They build.

Read one paragraph.
Look up. Say it out loud.
Miss something? Glance down. Say it again.

Then stack:

Paragraph 1.
Paragraph 1 plus 2.
Add 3.
Then 1 through 4.

Build in sections. Stack success on success.

This is how confidence grows. Not from hoping you will remember. From reinforcing what you know.

When you rehearse properly, you are not memorizing words. You are internalizing sequence and intention.

And remember: rehearsal is the work. Performance is the relaxation .

Create a Mental Set List

Think like a concert performer.

Before they step on stage, they know the order of their songs. They do not worry about every lyric. They trust the sequence.

Create your own mental set list.

Write one cue word or short phrase for each section of your presentation. If you momentarily blank, calmly run your internal list:

Opening story.
Market challenge.
Case study.
Recommendation.
Close.

Structure protects you.

In Deliver Unforgettable Presentations, we emphasize clarity, clarity, clarity . When your structure is clear, your mind follows the path you have already built.

Rehearse Standing Up

Standing changes everything.

Your breathing changes.
Your pacing changes.
Your gestures change.
Your memory changes.

I once coached a senior executive who confidently told me, “I know it perfectly.”

He did.

While sitting.
While walking.
While rehearsing privately in my office.

When I insisted he rehearse standing in front of twenty employees, he resisted.

He walked to the front of the room… and forgot his opening.

Why?

He had never rehearsed under performance conditions.

Your brain encodes memory differently when you stand and deliver. That is why Step Seven in Deliver Unforgettable Presentations is “Own Your Stage.”  Ownership begins long before the audience arrives.

Practice Under Audience Conditions

Even one observer changes your nervous system.

Even one pair of eyes increases pressure.

That is good.

Pressure in rehearsal prevents panic in performance.

The goal is not robotic perfection. The goal is structural mastery.

If you paraphrase naturally, that is not a problem. In fact, it often sounds more conversational. Authority comes from owning the story and sequence, not reciting a script word-for-word.

When you know it so well that you could deliver it in the elevator, in a boardroom, or on stage without slides, you are free.

And freedom looks like confidence.

Speak to Be Remembered and Repeated

In our book, we discuss the importance of speaking to the audience of your audience.

When your message is structured, rehearsed, and internalized, your listeners can repeat it.

Steve Spangler is fired up over the ideas in Deliver Unforgettable Presentations

If they can repeat it, they can advocate for it.

If they can advocate for it, your influence multiplies.

That is the business impact of preparation.

Your Action Plan

Print your script.
Mark one cue word per segment.
Rehearse standing, stacking sections.
Invite a small test audience.
Arrive early and make friends with the stage.

Preparation reduces anxiety.
Structure reduces fear.
Rehearsal creates authority.

When you internalize your message so deeply that you feel you do not need it, that is when you look confident, credible, and compelling.

That is when you sound conversational.

That is when you become unforgettable.

If you would like help elevating your conference presentations, sales meetings, or executive briefings, let’s talk about how FrippVT Virtual Training or customized coaching can prepare you to deliver with authority when the stakes are high.

Because in business, clarity is power.
And preparation is profit.

“Fripp coaching measurably improved presentation skills across our leadership team. The feedback was always direct and immediately actionable. Presentations became more specific, the ‘why it matters’ clearer, and messages landed with confidence. I saw one colleague’s internal presentation transform from ‘just okay’ to ‘blown away’ with a few critical tweaks learned in a Fripp session.”
Jason Burns, Director, NCI TMM, Nutanix

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Several years ago, after a presentation to professional speechwriters, John, the head of corporate communications at a large technology company, walked over and said, “I am going to set up a conversation with my boss, an executive with a Fortune 500 company. He is a good speaker. However, in six weeks, he has the biggest speech of his career. After hearing your presentation, I know he will want to meet you.”

John introduced me to his boss, Brian, a newly promoted executive preparing for his major speech at the Moscone Center.

John asked, “Patricia, please tell Brian how you work with executives.”

I did not.

Instead, I turned to Brian and asked, “I read you turned around the division. How did you do it?”

For the next 25 minutes, he spoke. Confidently. Clearly. Passionately. He outlined a five-step process that transformed his division’s performance.

When he finished, my comment was, “That is brilliant. Is that going to be your framework for the presentation?”

Then I asked the question that changed everything:

“Is anyone else speaking on the program?”

Brian replied, “I have five direct reports who could speak. However, they are not seasoned presenters.”

I validated him. “Yes, you could do it all. And you would do it marvellously.”

Then I shifted the focus.

“If I were in the audience and being introduced to my new boss, I would want to hear from them.”

That one audience-centred reframe multiplied the opportunity.

Instead of coaching one executive, I ended up working with six leaders.

This relationship lasted for many years.

Here is the lesson.

My first presentation principle is this:

People care more about themselves than they care about us.

When you:

  • Focus attention on them
    • Ask thoughtful questions
    • Listen long enough for them to reveal what matters

You do not have to sell.

The opportunity surfaces naturally.

In executive communication, persuasion begins with curiosity.

If you want your ideas to be remembered, repeated, and acted upon, begin by making the other person feel heard.

That is not manipulation.

That is leadership.

If you would like to transform your senior leaders into powerful, persuasive presenters, message me. I would be honored to help.

“Fripp coaching measurably improved presentation skills across our leadership team. The feedback was always direct and immediately actionable. Presentations became more specific, the ‘why it matters’ clearer, and messages landed with confidence. I saw one colleague’s internal presentation transform from ‘just okay’ to ‘blown away’ with a few critical tweaks learned in a Fripp session.”
Jason Burns, Director, NCI TMM, Nutanix

“Fripp coaching for our conference presenters delivered outstanding results. Every participant performed at a higher level and commented on how valuable the preparation had been. Louie’s keynote segment, sharpened with this coaching, was superb.”
Robert Hamilton, Senior Director, Product Marketing, Rubrik

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 When my brother, Robert Fripp and I were little, if our mother was upset or frustrated, she would swear by saying, “Sugar” or “Spit.” 

All the emotion without teaching her two sweet, innocent children ‘naughty’ words.

Recently,  I watched the Michael Smerconish talk show. He discussed the rise of swearing in political ads and even in debates. He commented on the frequency of profanity and who was using it. Many were individuals we would never have expected to swear publicly.

His guest was Benjamin K. Bergen, author of What the F: What Swearing Reveals About Our Language, Our Brains, and Ourselves. His research is fascinating.

Bergen explained that swearing is universal and psychologically powerful. Swearing revolves around cultural taboos such as religion, sex, bodily functions, and identity-based slurs.

In his book, he explores how profanity is processed in the brain, including cases where stroke patients lose much of their language yet retain the ability to curse. This suggests partially separate neural pathways. He even examines the “grammar” of swearing and why certain phrases seem to bend normal language. Cross-culturally, every society has its version of taboo language.

As a student of communication, I find this intellectually intriguing.

As an executive speech coach, I give different advice.

I encourage my clients not to swear.

Yes, men often “get away with it” more easily than women. However, that is not the standard I coach to. My standard is leadership.

When you stand on a stage, sit at the boardroom table, or represent your organization in media or public forums, you demonstrate what you believe is leadership communication.

When you work at or represent this company, this is how you look, act, speak, and behave.

Your language signals culture.

A leader’s words create expectations. They set the emotional tone. They shape reputation.

Can profanity be powerful? Of course. It carries an emotional charge. That is precisely why it works in political ads. It shocks. It signals frustration. It feels “authentic” to some audiences.

However, there is a difference between raw expression and strategic communication.

In business, our goal is not to vent.
Our goal is to persuade, inspire, and build trust.

Consistency, not swearing, builds culture.
Professionalism builds influence.

If your message is strong, you do not need profanity to give it impact.

“Patricia Fripp’s coaching was incredibly valuable. She is razor-focused on every word, every phrase, and every moment that matters. Even as an experienced speaker and an expert on my subject, she helped me transform my ideas into a powerful, cohesive keynote. I learned a tremendous amount from working with her, and the experience elevated both my message and my confidence.” Lisa Fain

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When I coach executives and high-level conference speakers, one of the most misunderstood tools on stage is the teleprompter.

Many of my clients speak at major conferences, where their speech is fed to a teleprompter positioned high enough that the audience barely notices. That is very different from staring down at a confidence monitor. In that case, you are looking down. Nobody is fooled.

A confidence monitor should show the slide your audience is looking at. Not your script.

A teleprompter is a support system. It is not a substitute for preparation.

If you are delivering the speech, you do not read it. The emcee may read your introduction. However, when you step up to deliver your message, you must be so comfortable with your material that the script simply keeps you on track. You can look away. You can connect. You can think. You are in command.

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Recently, I had the pleasure of giving a rehearsal coaching session for the National Speakers Association Northern California (NSANC) Last Story Standing contestants.

Six speakers.
Six powerful stories.
Five minutes each.

And every single one of them was well-scripted.

Let me say that again.

Every. Single. One.

The level of thought, structure, and emotional intelligence in those stories was impressive. There were no ideas about stories. They were crafted narratives with tension, transformation, and meaning.

However, and this is where coaching becomes interesting, much of the advice I gave them was similar.

Why?

Because while audiences change and content changes, great presentation principles do not.

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As a seasoned professional speaker, I am frequently asked for advice by up-and-coming speakers. They enjoy my programs on How to Open Your Presentation with Impact and Under the Magnifying Glass: Good to Great Presentations. However, there is one piece of advice they do not always like.

“You may not lack the talent to become a successful speaker. However, you may lack the patience.”

I often quote Budd Friedman, who founded the Improv Comedy Clubs:
“Even with natural talent, it still takes 15 years to become an overnight success.”

This advice applies far beyond professional speaking.

Constantly improve the quality of your presentations.
At the same time, your promotion must be ongoing, consistent, and relentless. You start…and you do not stop.

You revisit, refocus, and rescript how you describe yourself and your services.
You expand and modernize the ways you promote.
You build and nurture strong professional relationships throughout your career.

It pays off.

Recently, I delivered

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Every so often, I receive an email that makes me smile before I even finish reading it.

“My good friend Brian Kehew, co-author of the book Recording the Beatles, suggested that, based on the advice you have given your brother, Robert Fripp, you may be able to help me. I am a producer who has worked extensively with the Beatles and David Bowie. Any guidance most gratefully accepted. Thank you.” Ken Scott

Well… that certainly got my attention.

Ken Scott is one of those rare people whose career sounds like a movie script.

Except it’s real. And even more interesting than the celebrity names is what his story teaches the rest of us about opportunity, courage, and creating a career that lasts.

Because yes—his life is extraordinary.

And also, surprisingly relatable.

My Favorite First Question

Whenever I’m talking to anyone, especially someone with an unusual life, I begin with the same question. It immediately takes us past “titles and credits” and straight into the heart of the story.

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Never underestimate the importance of a moderator.

In virtual events, the moderator is not the filler between speakers. The moderator is the glue that holds the entire experience together.

When virtual events succeed, audiences credit the content. When they fail, audiences quietly blame the flow. That flow lives or dies with the moderator.

After coaching executives, hosts, and moderators for global virtual events across industries, I can say this with confidence: a skilled moderator can elevate average content, while a weak moderator can sabotage brilliant material.

Here is a proven, platform-agnostic framework any virtual event moderator can use to deliver a polished, professional, high-impact experience.

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I am frequently asked how I work with executives who are exceptional at what they do and have never had the time, opportunity, or need to improve their presentation skills.

Until.

A new position.
Higher visibility.
And a mandatory 45-minute presentation to senior leadership and the board of directors.

Now the stakes are high.
The pressure is real.
And suddenly, being brilliant is not enough.

That is usually when they meet me.

Meet Sandy: Smart, Capable, and Under Pressure

Sandy is a new client. She is not a seasoned speaker and is understandably anxious. Her next presentation to the board matters personally and professionally.

Her boss was direct. She told Sandy she needed the Fripp Edge:

  • Audience-first language
  • Strong structure
  • Persuasive message
  • A close that lingers

In our very first coaching session, we worked directly on her script. Not theory. Not platitudes. Precision.

That is where transformation always begins.

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