What’s wrong with work ethic in America?

This is a question that my good friend in-demand keynote speaker Eric Chester is answering for his corporate and assocation clients. They asked him so often he realized this HAD to be his new book. He has given me permission to post a segment to give my readers a taste. Hope you enjoy.

Reviving Work Ethic by Eric Chester
Reviving Work Ethic by Eric Chester

The decline of work ethic is not uniquely an American problem, but one that is affecting all Western nations and a growing number of those in the East.  However, if we examine the American workplace today with a comparable example from the 1930s, 1960’s, or even the 1990’s, it’s easy to see that America has lost sight of the virtues that comprise work ethic—the very things that helped build our country.
 The pursuit of happiness and the American Dream drove progress and innovation, but they came with unintended side effects. In many cases, for instance, healthy ambition has morphed into avarice. Urbanization and an emphasis on large-scale businesses means fewer and fewer kids are learning about work in the natural course of family life.
 Technological advances that make life faster, more fun, more entertaining, and easier to navigate are also consuming our time and energy while eliminating avenues for learning vital concepts about work. And pop psychologists have pushed parents to focus on building self-esteem in their children, creating at least two generations of me-centric workers. No wonder so many employers are use terms like entitled, disengaged, unmotivated, and disloyal when describing their current workforce and potential labor pool.
 
Are leaders really struggling with work ethic-deficient employees?
 Pull any employer to the side and ask them to describe, in general, the work ethic that they see represented throughout their ranks and your apt to hear some colorful language. Even the eternally optimistic warm and fuzzy managers wince a bit when the term work ethic enters the dialogue. I interact with thousands of leaders, managers, business owners and execs each year and I’ve yet to find any who believe that the work ethic represented in the current labor pool stands up to that of the labor pool twenty, ten—or even five years ago. These same employers, however, will openly lament the prevailing entitlement mentality of the emerging workforce that many decry is contagious, now rampant among X’ers and even baby boomers.
 
 Which generation of workers is having the most trouble with their work habits and why?

America’s emerging workforce—those in the ­sixteen-to-twenty-four age bracket—bring some amazing skill sets and personality traits into the labor pool. The challenge is that Millennials don’t always want to work, and when they do, their terms don’t always line up with those of their employers. All too often, the young worker shows up ten minutes late wearing flip-flops, pajama bottoms, and a T-shirt that says “My inner child is a nasty bastard.” Then she fidgets through her shift until things slow down enough that she can text her friends or update her Facebook page from her smartphone.

Speaker & Author Eric Chester
Speaker & Author Eric Chester

 All too often, these bright and ambitious recruits see work as something to avoid or as a necessary evil to endure prior to winning the lottery, landing a spot on a reality television show, or getting a cushy, high-paying job with a corner office and an expense account.
Before you write this off as unfair stereotyping, consider what millennial workers had to say about themselves and their peers.

In February 2010, the Pew Research Center released an extensive report titled “Millennials: A Portrait of Generation Next” that proves this generation doesn’t identify with work ethic. The Pew research found that 61 percent of Millennials say their generation has a “unique and distinctive identity.” That’s about the same percentage you’ll find for other generations, but what’s different are the things Gen Y sees as its distinctive qualities.

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What Makes a Story so Powerful? Public Speaking Tip

By Patricia Fripp, CSP, CPAE

My brother Robert Fripp and I were rehearsing our presentation for the Golden Gate Breakfast Club December 2011.

The speech was called “Everything Begins with a Love Story.”  I told the audience of how our parents met and fell in love and about our joy of hearing this story when we were young, and now as adults. The brilliant Robert Fripp said “Sister, do you know why you are so moved by this? It is because by reliving the story while told the event itself continues to live in the experience of the storyteller and the audience. We grew up in our parent’s history and it became part of the living present.”

Now you realize Robert Fripp is a very brilliant and thoughtful rock musician! The speech went down amazingly well.

If you would live to became an amazing public speaker yourself why not come to Lady and the Champs 2012 How To Speaking Conference?

Robert Fripp of King Crimson
Robert Fripp of King Crimson
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Make Every Word Count: Be a Memorable Speaker
By Patricia Fripp, CSP, CPAE

In sales, what would happen if your prospects could vividly remember why others choose to do business with you? Would it be profitable for you if they felt that you were more focused on their needs than your competitors? You can have that impact with a memorable pitch, or speech. If people are making hiring decisions for consulting contracts or a large investment, they are probably going to be discussing with a team or committee what they heard from various vendors, consultants, or sales professionals. Your goal is to have them remembering and repeating your key ideas and benefits: you need to be a memorable speaker.

Executive speech coach Patricia Fripp
Executive speech coach Patricia Fripp

Your goal should be always to say something that will be remembered and repeated. If we ask audience members, “Who was the hit of last year’s convention?” usually they can recall the topic and that it was entertaining and dynamic, but if they can recite your key points, profound statements, or even that you appeared to know exactly what their lives are like, you’ve made yourself memorable. To be remembered and repeated, you need a simple structure for your speech.  The following tips will help you construct your speech so that you and it will not be forgotten.

1.  Organize. Is your presentation content organized in a logical way?  Is it easy for you and your listeners to follow? The creative process is messy: brainstorming what ideas, stories, and concepts will go into your presentation. However, you or your audience will not remember your key ideas unless your presentation is arranged around a central theme or premise and the talking points that make that case. Think of them as your points of wisdom. Each point can be illustrated with your examples, case histories, and statistics. Even if you have short sentences, visual words, and great stories, if it’s difficult to keep track of exactly where you’re going, your audience isn’t going to remember and repeat your ideas.

At the beginning of a three-hour seminar, an expert said, “I will be addressing twenty talking points.” That is a lot for an audience to try to remember, but his content was amazing and his stories were wonderful. However, fifteen minutes before closing, he introduced key point three. Do you think the audience was able to remember and quote his key points? Because of no strong structure, no one could remember his points without looking at their notes.

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Make Every Word Count: Be a Memorable Speaker

By Patricia Fripp, CSP, CPAE

 In sales, what would happen if your prospects could vividly remember why others choose to do business with you? Would it be profitable for you if they felt that you were more focused on their needs than your competitors? You can have that impact with a memorable pitch, or speech. If people are making hiring decisions for consulting contracts or a large investment, they are probably going to be discussing with a team or committee what they heard from various vendors, consultants, or sales professionals. Your goal is to have them remembering and repeating your key ideas and benefits: you need to be a memorable speaker.

 Your goal should be always to say something that will be remembered and repeated. If we ask audience members, “Who was the hit of last year’s convention?” usually they can recall the topic and that it was entertaining and dynamic, but if they can recite your key points, profound statements, or even that you appeared to know exactly what their lives are like, you’ve made yourself memorable. To be remembered and repeated, you need a simple structure for your speech.  The following tips will help you construct your speech so that you and it will not be forgotten.

 1.  Organize. Is your presentation content organized in a logical way?  Is it easy for you and your listeners to follow? The creative process is messy: brainstorming what ideas, stories, and concepts will go into your presentation. However, you or your audience will not remember your key ideas unless your presentation is arranged around a central theme or premise and the talking points that make that case. Think of them as your points of wisdom. Each point can be illustrated with your examples, case histories, and statistics. Even if you have short sentences, visual words, and great stories, if it’s difficult to keep track of exactly where you’re going, your audience isn’t going to remember and repeat your ideas.

Patricia Fripp delivery a speech on sales presentation
Patricia Fripp delivery a speech on sales presentation

 At the beginning of a three-hour seminar, an expert said, “I will be addressing twenty talking points.” That is a lot for an audience to try to remember, but his content was amazing and his stories were wonderful. However, fifteen minutes before closing, he introduced key point three. Do you think the audience was able to remember and quote his key points? Because of no strong structure, no one could remember his points without looking at their notes.

 2.  Analyze. Listen to a recording of yourself, and even consider having a transcription of your presentation. Look for ways to be clearer, sharper, and more eloquent. What about sentence length? Do you run on and on, that may be considered natural in casual speech? Can you use shorter, more memorable sentences?

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My friend Diane Parente is a certified Image and Wardrobe Professional with over twenty years experience in all areas of image development and management. She is also co-author of Mastering Your Professional Image-Dressing to Enhance Your Credibility. Do not overlook your image as part of your overall communications strategy.  Enjoy these helpful insights from Diane:

Your Image, What Is It Saying About You?
by Diane Parente

As a professional, you can come in contact with hundreds of people every day — in meetings, at lunch, or traveling from place to place. Your image is talking even when you’re not. You and your business may have all the substance in the world, but if you don’t project a strong, professional image to go with it, people aren’t going to respond the way you want them to.

To back up your image, you also need a good product, extensive knowledge, and strong communications skills. Your image creates the expectation. Your substance confirms it.

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If you want your marketing to make money for you, focus on your customers’ feelings and beliefs. Unless you can convince them that you understand them and their problems — that you’re empathetic — they’re probably not going to buy from you.

The headline on one of my marketing pieces says, “Hiring a Speaker is an Awesome Responsibility.” It is. These days, if you hire the wrong speaker in a corporate job, you could end up in severe trouble. Many professional speakers focus their marketing on themselves — how good they are, how successful. It works, but readers don’t get the message that the speaker really knows who they are and can fill their needs. Your customers need to believe that you know, understand, and care about them.

There’s a good way to do this when you’re writing or creating your marketing piece.

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By Mark Sanborn from Up, Down, Or Sideways. I don’t know about you…but this REALLY speaks to me.

http://www.marksanborn.com/blog/ and http://www.marksanborn.com/up-down-or-sideways/

Interact with the waves of change to create the outcome you desire.
The triple whammy hit me in 2008. For one thing, speaking engagements—my primary source of income—had dropped by about 20 percent. For another, my financial investments tanked. And last but certainly not least in the Sanborn Triad of Trials, doctors diagnosed me with prostate cancer.

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