Perhaps you can relate?

After forty years in the same home, I finally decided it was time to tackle my office.

Yes… the drawers, the boxes, the files I promised myself I would “get to one day.” That day has arrived, and with it comes a mixture of nostalgia, discovery, and a surprising sense of renewal.

My speaking career spans even more years than my address.

Tucked away in one filing cabinet is a treasure trove of letters from clients. Thank-you notes from keynote speeches, enthusiastic follow-ups from sales training, and heartfelt messages from executives I coached. Some I remember vividly. Others… well, let’s say it has been a delightful reminder of how busy those decades were.

My goal is simple: reread each letter, enjoy the memory, and then let it go.

Shred, recycle, release. What I did not expect was how encouraging the process would be. Rereading old success stories is like receiving a personal master class in confidence. It reinforces what you have contributed, the lives you’ve influenced, and the remarkable journey that has brought you to this day. Sometimes we are so focused on the next project, the next client, the next deadline that we forget to celebrate what we have achieved. Those letters are proof, not of ego, but of the impact we have delivered.

The very first file I pulled came from the “Grocery” category.

Now, I admit—while I remember companies like Marsh Supermarkets (they hired me many times), not every detail from the 1980s is instantly retrievable! Yet there it was: a letter from the National Pork Council Women about a speaking engagement on March 13, 1984.

Their brunch theme was “Stir Up a Little Excitement,” and judging by the glowing note, we certainly did. Even better, that event placed me on the same platform as the always-beloved Willard Scott. The photo from that day brought back the energy, the fun, and the unmistakable feeling of being exactly where I was meant to be, doing what I was destined to do.

Going through these files is becoming a joyful ritual—part memory lane, part career gratitude, part spring-cleaning therapy. Clearing out an office is not just about letting go of paper; it is about making space for your next chapter. And reading these reminders of past success? That is fuel for the future.

If you have letters, notes, or mementoes tucked away somewhere, I encourage you to revisit them. You may be surprised at how much wisdom, encouragement, and renewed confidence you’ll find in the words you once inspired.

Let me know what you find in your older files. I wish you happy memories.

“As usual, your keynote speech at Microsoft was terrific. All day the buzz was about your keynote.” Bill Koefoed, General Manager, Investor Relations, Microsoft.

“We enjoyed having Patricia Fripp serve as the emcee for our recent thought leadership event. Her passion and enthusiasm enhanced the experience for all of our guests. From initial discussions to event preparation and post-event follow-ups, Patricia shares her expertise and takes great pride in her work. She brings a valuable perspective to any engagement for which you need top speakers.” Therese Van Ryne, Head of Global PR, Zebra Technologies.

“Patricia Fripp is the BEST keynote speaker and investment! She keynoted our major client conference, Meeting Of The Minds, and was a HIT! After her opening keynote, she conducted half of the top ten breakout sessions. Based on this incredible feedback, we invited her back the next year for an equally successful repeat performance. We were so impressed by Patricia’s performance that we have engaged her for executive speech coaching and sales presentation skills training.” Dave Larson, VP, Client Marketing & MOTM Conference Chair, ADP National Account Services.

Steve Spangler is fired up over the ideas in Deliver Unforgettable Presentations
29-Emmy winner Bill Stainton reading Deliver Unforgettable Presentations
Tom Drews is reading Deliver Unforgettable Presentations and Yoda looks over his shoulder.

 

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Recently, I had the pleasure of speaking for the Florida Speakers Association.

What a treat to discover their meeting was held at the fabulous Fort Lauderdale Improv! The venue itself inspired me to share one of my favorite stories and offer a suggestion every speaker can use.

For those unfamiliar, Budd Friedman was the founder of the original Improv Comedy Club in New York.

Opened in 1963, it became a legendary stage for stand-up comedy, which helped to launch the careers of Richard Pryor, Lily Tomlin, Jay Leno, Bette Midler, and many others.

In the early 1990s, Budd spoke for the Learning Annex in San Francisco. I was thrilled to hear him and, as usual, sat in the front row. My advice to the Florida speakers—and to any professional—is this: when you hear someone famous speak, ask them an interesting question.

That’s precisely what I did. I asked, “Mr Friedman, is there such a thing as natural talent?”

He smiled and replied, “Yes. However, there is no overnight success. Jay Leno had natural talent, and it still took him 15 years to become established.”

To every novice and intermediate speaker, I say, your challenge may not be a lack of talent. It may be a lack of patience.

Perseverance is the real secret.

Every masterful speaker you admire once struggled through quiet rooms, technical glitches, and half-filled audiences. What separates the professionals who endure is not charisma—it’s commitment. They work to improve, show up, and believe the effort will pay off. The applause, the clients, and the confidence are earned one disciplined rehearsal, one brave performance, and one insightful question at a time. That’s how you build a lasting career.

Budd Friedman passed away on November 12, 2022, at the age of 90.

His legacy lives on through the comedians he inspired and the audiences he delighted. Rest in peace, Budd.

Remember my new Frippicism©, “There’s no overnight success—only daily progress.”

If you want to cut your presentation learning curve, let’s talk.

“Our investment in Patricia’s presentation coaching quickly became one of the smartest decisions we’ve made for our technical experts.”  Greg Smith, Vice President, Product Marketing at Nutanix

“Patricia received the highest reviews of any keynote speaker in our company’s history—and we’ve hired at least thirty top-level speakers.” Ron King, President, Centarus Financial

29-Emmy winner Bill Stainton reading Deliver Unforgettable Presentations
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Last week, I attended the Professional Speechwriters Association World Conference. What truly made it unforgettable was the setting: Planet Word in Washington, D.C.

If you’ve never been, Planet Word isn’t just a museum—it’s an experience. It’s a living, breathing celebration of words, ideas, and human connection. From the moment you step through its doors, you can feel the energy of creativity in the air. Every exhibit invites you to play with language—to speak, listen, and rediscover the joy of communication.

Housed in the beautifully restored Franklin School, a National Historic Landmark, Planet Word blends 19th-century grandeur with cutting-edge interactive design. It’s a place where architecture meets imagination, where technology and history work together to tell the story of how language shapes our world.

For a gathering of professional communicators, it couldn’t have been more fitting. We were surrounded by inspiration. The walls spoke—sometimes literally, and reminded us that every great message begins with curiosity, courage, and craft.

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My speech coaching clients frequently hear me say, “Are you going to do it, or kind of do it? Remember, you do not ‘kind of’ or ‘sort of’ do anything.”

Even seasoned executives who should know better use these weak words and phrases. Often, they’re trying to sound modest or approachable. Unfortunately, what actually happens is the opposite—they lose power, clarity, and credibility in both conversations and presentations.

What Are Speech Qualifiers?

Speech qualifiers are words and phrases that soften or weaken what we say. You know them well: “kind of,” “sort of,” “maybe,” “probably,” “just,” “a little bit,” “try,” and “I think.”

They might sound harmless, even polite. However, in leadership and sales, these words quietly erode your authority and undermine your message.

1. They Undermine Your Credibility

When you say, “I kind of think we should move forward,” you may believe you’re being cautious. What your listeners hear is uncertainty. Leaders are expected to be clear, confident, and decisive.

In Deliver Unforgettable Presentations, I remind professionals that every time they speak, they are either enhancing or lowering their reputation. Qualifiers suggest you don’t fully believe in your own message—and that perception is costly.

Think about the leaders who inspire you most. They don’t hedge their ideas. They speak with clarity and purpose. Confidence builds trust; uncertainty erodes it.

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If you’ve ever watched a presenter who seems to be speaking directly to you—as if they somehow knew your challenges and goals—you’ve experienced the magic of customization.

That isn’t luck; it’s strategy.

In Deliver Unforgettable Presentations, my co-authors Darren LaCroix, Mark Brown, and I emphasize that when you customize your presentation, it is one of the surest ways to be remembered, recommended, and rebooked. When your audience feels that your message is tailor-made for them, they engage more deeply, recall your ideas more clearly, and are far more likely to act on what you say.

So how do you do it?

  1. Start with your audience, not your slides.

Before you craft a single sentence, ask yourself:

  • Who is my audience?
  • What do they care about most right now?
  • What keeps them up at night?

In Deliver Unforgettable Presentations, we write that “anyone can stand up and deliver a presentation, but not everyone connects.” Connection begins with understanding your listeners’ priorities and language. Customize your stories, data, and examples to reflect their industry, their challenges, and their success metrics.

  1. Build your structure around what matters most to them.
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Every day, we are bombarded with more information than we can remember.

Whatever your role—executive, manager, salesperson, or team leader—you want your message to be remembered and repeated.

When your words travel beyond the room, you are speaking not only to your audience but to the audience of your audience. That’s how ideas grow, reputations spread, and influence multiplies.

Why Being Remembered Matters

In every form of communication—selling, managing, inspiring, training, or leading—the ultimate goal is the same: to make your message stick. Before your audience, colleagues, or customers leave the room, you want them to recall your words clearly and share them confidently.

That is the mark of a world-class communicator.

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The phrase executive presence first appeared in leadership circles in the late 20th century.

It quickly became a buzzword in boardrooms, performance reviews, and coaching sessions. Yet for all the talk, it remained elusive. Many ambitious professionals were told, “You need more executive presence”, but few could explain what that meant or how to achieve it.

Executive presence is not a single trait you’re born with. It’s a set of behaviors, skills, and habits that signal credibility, confidence, and influence. It’s the ability to inspire trust in your leadership, even under pressure. And while everyone wants it, too few understand how to build it.

After decades of coaching leaders, CEOs, and professionals worldwide, I’ve distilled executive presence into practical insights. Below are 20 ways you can strengthen yours—immediately and over time.

  1. The 60-Second Rule

Most executives lose their audience in the first 90 seconds. Don’t start with small talk. Begin with a bold statement that makes people lean in.

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For years, I have tracked who followed me on YouTube.

The numbers were consistent: 99% were men, and the largest group was ages 55–64.

Then I checked my stats for the last 28 days. Imagine my surprise—today, 75% of my viewers are 25–34, 25% are 55–64, and 58% are women. Quite a shift!

Even more surprising?

In the past week, two new executive speech coaching clients reached out. Both are 25-year-old, ambitious young men. One said, “Three years ago, I graduated from High Point University, and Steve Spangler recommended you.” I first met HPU’s remarkable president, Nido Qubein, at my very first NSA convention in 1977. Steve Spangler, a science rock star, is also my colleague in Speakers Roundtable, as is Dr. Qubein.

The other said, “My father recommended you.”

He never forgot how helpful you were to him 20 years ago!” And just this morning, I received an email: “I am writing to you on behalf of my son. Will you help him?” Who knew a whole new market was waiting for me?

My colleague Dylan Tweney from the Professional Speechwriters Association wrote about his experience at the most recent Renaissance Weekend.

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To become a better speaker, consider going to the movies.Learn from Hollywood

That is the premise of my popular presentation, How to Add Hollywood to Your Presentations. Think about it. If you had unlimited resources to design the keynote that would make you the most in-demand professional in your industry, where would you go for the best writers, directors, and production talent?

Hollywood.

In Hollywood, hundreds of creative professionals collaborate to produce one unforgettable movie. Most of us cannot hire that dream team; however, we can borrow their techniques. Here are seven proven Hollywood strategies you can use to make your presentations more compelling, more memorable, and more persuasive.

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When preparing for a presentation, most speakers focus on their content and slides.

That’s important—but it’s not enough. The real question you must ask yourself is: Who is my audience, and why should they care?

Your content may be brilliant, but your impact depends on the relationship you build with your listeners. Do they feel you understand them? Do they trust that your ideas are relevant to their world? That connection—both intellectual and emotional—is what transforms a presentation from forgettable to persuasive.

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