From Broadway Shows to Progressive Rock. What a Week!

 From Broadway Shows to Progressive Rock. What a Week!

I enjoyed five Broadway shows in New York. Four days later, I traded Broadway for progressive rock in Arizona. What do these experiences have in common? Extraordinary talent, masterful performances, and the ability to create unforgettable experiences for an audience....
The Presentation Is Bigger Than the Speech

The Presentation Is Bigger Than the Speech

You don’t have to be the star to help make the show a success. Recently, my friend and colleague Tracy Spears, CSP, spoke at the Keurig Dr Pepper Territory Leaders Conference. I was there to hear Tracy’s presentation and support her. That is one of the pleasures of...
What James Lipton Can Teach Professional Speakers

What James Lipton Can Teach Professional Speakers

I have been given a fascinating assignment. Henry DeVries invited me to moderate a UCLA masterclass, Speak and Get Paid, interviewing five legends whose expertise spans voice, comedy, business, storytelling, speaking, writing, and publishing. They are: Arthur Samuel...
When History Comes Alive on Stage

When History Comes Alive on Stage

Recently, I attended a fascinating speakers’ conference, the Veteran Speakers Network. Terry Brock hosted the Friday evening entertainment, creating his own version of Steve Allen’s Meeting of Minds. Meeting of Minds was an unusual and highly regarded PBS television...
What You Can Say Instead of “I’m Sorry” and Build Credibility

What You Can Say Instead of “I’m Sorry” and Build Credibility

A client recently asked me to come up with suggestions for her team members who were overusing the phrase, “I’m sorry” with clients. “I’m sorry” is important when a genuine apology is called for. However, many professionals have developed the habit of apologizing...