Want to Transform Transactions into Trust: Your Key to Rewarding Business Relationships

Want to Transform Transactions into Trust: Your Key to Rewarding Business Relationships From Sales to Relationships: The Secret Sauce Let’s talk about “those people.” You know, the ones who call only when they need something. Be honest—are they your favorite people?...

As a Speaker Do You Enjoy the Luxury of Being Remembered and Repeated?

Your Soundbite Statement, AKA Your Foundational Phrase Within your stories is a foundational phrase. This short sentence gets your point across or summarizes your story. It adds clarity so that your audience grasps your message easily. These phrases are both memorable...
When A New Relationship Is Worth Millions Remember This Advice

When A New Relationship Is Worth Millions Remember This Advice

How do you handle a sales presentation when a new relationship is potentially worth millions? These four principles will help you and your sales team build a strong foundation for a new client relationship. Imagine my surprise when a national sales manager addressed...

How to Appreciate Your Life Experiences and Transform Your Speeches

When I talk to my executive speech coaching clients, I always say, “Your life experience is a reservoir of unique experiences and insights.” I love to ask questions that pique my curiosity to help them uncover a treasure trove of content they can weave into their...

How to Connect with an International Audience: Secrets of Working Effectively with Interpreters

The dictionary tells us that “translate” is a verb and means to change from one language into another or form or medium into another, essentially making sense of a language. On the other hand, “interpret” is similar yet different. The primary definition is to make...