The “No” Chronicles: Tales from The Front Lines

Recently, I had the pleasure of joining Derek Arden’s Monday Night Live chat show for his fourth-anniversary show. Derek asked us all to give five ideas in five minutes. Alongside my esteemed colleagues Tim Durkin, Tracy Hooper, and Will Kintish, we embarked on a...

Fripp’s Speaking Habit and a Garth Brooks Experience

Last December, my show partner and fellow Hall of Fame speaker Marilyn Sherman and I had the pleasure of attending a Garth Brooks concert at the Colosseum at Caesars Palace—arguably the finest venue on the Las Vegas Strip. The experience was not just a musical...

Punch Up Your Presentations with Your Life Experiences

As a presentation skills expert, I’m often asked, “Where do I find good stories and examples for my presentations?” The answer lies in our everyday experiences. Here are a couple from my own journey, focusing on the important role of customer service. Consider this:...

Shift Your Perspective: Embrace 2024 with Fresh Eyes

As we stride into 2024, it’s crucial to recognize the impact of recency bias – the tendency to overemphasize recent experiences or the latest information when forecasting future events. This bias can skew our expectations, leading us to believe that the near...