Do You Realize You Can Make Every Conversation an Education?

From a young girl who loved to work in my father’s office during school holidays, I have always been fascinated with business. The first day I went to work as an apprentice hairdresser, Dad said, “In your career, do not concentrate on making a lot of money. Rather,...

Want to Transform Transactions into Trust: Your Key to Rewarding Business Relationships

Want to Transform Transactions into Trust: Your Key to Rewarding Business Relationships From Sales to Relationships: The Secret Sauce Let’s talk about “those people.” You know, the ones who call only when they need something. Be honest—are they your favorite people?...
When A New Relationship Is Worth Millions Remember This Advice

When A New Relationship Is Worth Millions Remember This Advice

How do you handle a sales presentation when a new relationship is potentially worth millions? These four principles will help you and your sales team build a strong foundation for a new client relationship. Imagine my surprise when a national sales manager addressed...

How to Appreciate Your Life Experiences and Transform Your Speeches

When I talk to my executive speech coaching clients, I always say, “Your life experience is a reservoir of unique experiences and insights.” I love to ask questions that pique my curiosity to help them uncover a treasure trove of content they can weave into their...