The Appalling State of Applause
The Appalling State of Applause At the National Speakers Association, we joke that everyone—including the salad chef—gets a standing ovation. Funny, yes. Accurate, no. Most conferences are far more restrained. My other association family is the Professional...
The Secret of How To Get Remembered, Rebooked and Recommended
If you’ve ever watched a presenter who seems to be speaking directly to you—as if they somehow knew your challenges and goals—you’ve experienced the magic of customization. That isn’t luck; it’s strategy. In Deliver Unforgettable Presentations, my co-authors Darren...
The Phrase That Pays: How to Be Remembered and Repeated
Every day, we are bombarded with more information than we can remember. Whatever your role—executive, manager, salesperson, or team leader—you want your message to be remembered and repeated. When your words travel beyond the room, you are speaking not only to your...
A New Market for Me – Who Knew?
For years, I have tracked who followed me on YouTube. The numbers were consistent: 99% were men, and the largest group was ages 55–64. Then I checked my stats for the last 28 days. Imagine my surprise—today, 75% of my viewers are 25–34, 25% are 55–64, and 58% are...
