After my LinkedIn posts about my Frippicisms™, Rich Ermlick wrote “You have more Zingers than Zig Ziglar.” This brought back two wonderful memories I have not thought about in years. In the early stages of my speaking career, I attended one of Zig’s Richer Life courses in Dallas. At that time, my reputation as a […]

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For sixteen years, the brilliant speaker, author, and consultant Alan Weiss, PhD and I delivered seminars together called The Odd Couple. One technique I learned from Alan, and have continued to use, is the practice of asking, “And your question is?” How often, in the Q&A portion of a presentation, have you felt like pulling […]

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Academy Award speeches are not the best examples of great acceptance speeches. There are, however, many unforgettable moments. Here you will find my second list of favorite Oscar segments. We will look to see why. Oscar examples that make the speech bigger than the recipient. Meryl Streep, Best Actress, The Iron Lady, said, “This is […]

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As a presentation skills expert, I’m often asked, “Where do I find good stories and examples for my presentations?” The answer lies in our everyday experiences. Here are a couple from my own journey, focusing on the important role of customer service. Consider this: every interaction your organization has with customers either strengthens or weakens […]

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As we stride into 2024, it’s crucial to recognize the impact of recency bias – the tendency to overemphasize recent experiences or the latest information when forecasting future events. This bias can skew our expectations, leading us to believe that the near past is a mirror of what’s to come. However, there’s an alternative viewpoint […]

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As a budding entrepreneur embarking on my journey with my upscale men’s hairstyling salon, I vividly remember attending my first management seminar. This was, of course, many moons ago, yet one statement from that day has stayed with me: ‘Your business is as good as your worst employee.’ Quite the alarming thought, isn’t it? Fast […]

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Twelve Years Later: Reliving the Unforgettable Presentation Experience In 2011, Salve Finance from Slovakia invited Darren LaCroix and me to deliver a presentation skills program in Las Vegas. The audience was their sales winners. Our challenge was… nobody spoke English. As their president, Peter explained, “Our generation grew up speaking Russian. We did not learn […]

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My friend and collaborator in The Odd Couple seminars, Alan Weiss, PhD told this story in one of his thoughtful weekly messages: “There’s a small tailor shop run by one tailor on Main Street who has been there for forty years. The place is a mess. Everywhere you look there are threads, samples, and tools. […]

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Every story has a “Once Upon a Time.”  Part Two. The place where the intricate weave of values, experiences, and influences begins to shape the fabric of our lives. When I was twelve, I knew I was more artistic than academic and enjoyed engaging with, and learning from, adults. It seemed a good idea to […]

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