Imagine the impact if your team’s sales presentations are not just good… they were magnetic. This is not a far-fetched dream; it’s a very achievable reality. The Challenge: A Common Hurdle in Sales Not long ago, a prospect called and said, “Help! My team’s presentations are terrible. We do not consistently tell the same story, […]
Read More...Celebrating a Life-Changing Journey: January 18th, A Day of Reflection
Each year, on January 18th, I find myself pondering with a blend of celebration and introspection. This date marks a pivotal moment in my life, a day that set the course for an extraordinary journey. The First Glimpse of a New World Decades ago, as a young 20-year-old, I vividly recall peering through the porthole […]
Read More...Punch Up Your Presentations with Your Life Experiences
As a presentation skills expert, I’m often asked, “Where do I find good stories and examples for my presentations?” The answer lies in our everyday experiences. Here are a couple from my own journey, focusing on the important role of customer service. Consider this: every interaction your organization has with customers either strengthens or weakens […]
Read More...Shift Your Perspective: Embrace 2024 with Fresh Eyes
As we stride into 2024, it’s crucial to recognize the impact of recency bias – the tendency to overemphasize recent experiences or the latest information when forecasting future events. This bias can skew our expectations, leading us to believe that the near past is a mirror of what’s to come. However, there’s an alternative viewpoint […]
Read More...The Shocking Truth Unveiled! A Journey Through Time
As a budding entrepreneur embarking on my journey with my upscale men’s hairstyling salon, I vividly remember attending my first management seminar. This was, of course, many moons ago, yet one statement from that day has stayed with me: ‘Your business is as good as your worst employee.’ Quite the alarming thought, isn’t it? Fast […]
Read More...Want to Make More Sales? Please Lose These Words
Watch your use of “Basically” and “Simply” Many of my clients offer complex solutions to solve their customers’ problems, streamline their businesses, and protect their valuable assets. They engage me to help their technology experts simplify the complexity of their offerings so that their buyers will understand why it is a good investment. I tell […]
Read More...Don’t Fade into the Background
When you count your riches, do you do it in money or memories? For me, memories win out every time. At this point, most of my friends and I enjoy experiences together instead of exchanging gifts. Many years ago, on my first and only trip to speak at a series of events in South Africa, […]
Read More...Are Your Visual Aids Really Helping You Make More Sales?
When I sit down with my clients to discuss their sales presentations, I often ask, “How long is your presentation?” t used to shock me when they replied, “Twelve slides.” When I inquired, “How do you design your sales presentation?” it was dreadful to hear, “We get the slide deck.” When you begin the process […]
Read More...The Screenplay of Your Life: Time for a Rewrite?
Every story has a “Once Upon a Time.” Part Two. The place where the intricate weave of values, experiences, and influences begins to shape the fabric of our lives. When I was twelve, I knew I was more artistic than academic and enjoyed engaging with, and learning from, adults. It seemed a good idea to […]
Read More...Once Upon a Time Technique
Every story has a “Once Upon a Time.” The place where the intricate weave of values, experiences, and influences begins to shape the fabric of our lives. As a speech coach, I guide my clients to revisit their own “Once Upon a Time,” unraveling the threads of their past to better understand the tapestry of […]
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