A sales manager’s shocking secret and four sales secrets to help you sell more… I Did Not Expect to Hear This! Imagine my surprise when the national sales manager said this to 60 of his top associates, “At lunch, the sales team and I decided we have no idea how we managed to sell anything […]
Read More...How to Present and Teach in the Virtual World – Expert Advice
Business and educational professionals know that whenever you present, whether you’re talking to one person or one hundred, you want to connect with your audience and get your message across. What’s the best way to do this when you deliver a virtual presentation? These strategies will help you get your message across, maximize your impact, […]
Read More...How to Use Zoom for Business & Look Like an Expert
With hundreds of millions now working from home and communicating through Zoom, you have an advantage when you understand how to make Zoom work for you. Patricia Fripp and Director of Client Experience for FrippVT, Paul Griffin team up to share their best practices and technical expertise to help you get the most from Zoom:
Read More...The Best Way to Gain Your Audiences’ Attention
The First 30 Seconds Innovative Openings Launch Memorable Meetings… Patricia Fripp was coaching a CEO from a major corporation who had eight minutes to outline a money-saving program to his employees. Instead of leading off with money talk, she suggested he walk on stage and say, “We are here to talk about heroes,” then pause… […]
Read More...Success Stories – What Happens When You Market to Competitors?
Before we look at what we say to convince any prospect to do business with us, we need to remind ourselves of the amount of preparation that goes into getting the appointment. What is lost if we do not take the opportunity as seriously as we should? Listen to a short segment from my online […]
Read More...It is Not Your Customer’s Responsibility to Remember You
It is your obligation and responsibility not to let them forget you. We all know reselling your satisfied customers is easier than finding new ones. However, you are failing your customers if they don’t see how you can serve them differently than they first engaged with you. Never assume that customers, clients, and prospects know […]
Read More...For Engineers – How to Speak Effectively at Customer Conferences
When you’re an engineer presenting at a user meeting or customer conference, you are the expert on the topic you plan to deliver to your customers. Remember, your audience does not want to know everything you know; they just need to know about the subject of your presentation. You can connect with your audience, regardless […]
Read More...How to Get Started in The Speaking Business
If you haven’t heard the story of how I launched my speaking career, here’s a snapshot. Read below or enjoy this brief video, recorded at one of my events for speakers, coaches, consultants, and trainers:
Read More...What Do You Really Mean? Specificity Is The Key to Credibility
What Do You Really Mean? Every day in my role as an executive speech coach and the creator of FrippVT, I always say, “Specificity builds credibility.” I listen to intelligent engineers, experienced leaders, and true experts in every field and find that too many are sloppy speakers. If you want to build your credibility, listen […]
Read More...What Is The Biggest Mistake Sales Professionals Make?
“Patricia, what is the biggest mistake sales professionals make?” I was recently asked this in an interview. My answer? Not rehearsing. I expected to hear, “We lock the presentation team in the board room for a week. We go over our parts, video, and review. Then we bring in at least five different audiences of […]
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