When I am working with speech coaching clients or delivering presentation skills training, I ask the question, “Are you guilty of this goof that can hurt your credibility?” If you’re asking yourself what difference it could make, I’ll tell you. A huge one! In any professional setting, you are hired because what you say sounds […]

Read More...

How do you stay relevant in your industry? At Influence 2019, the National Speaker Association Convention, I was asked to deliver a presentation on “How to Become and Remain a World-Class Speaker.” I knew I needed to consider the following issues: One, what would a client consider as world-class? Two, how do you perfect your […]

Read More...

 This 6-step process will help. 𝐀 𝐫𝐡𝐞𝐭𝐨𝐫𝐢𝐜𝐚𝐥 𝐪𝐮𝐞𝐬𝐭𝐢𝐨𝐧. Ask your audience a rhetorical question based on your premise. For example, “How do we perfect our presentation skills?” This helps the audience focus on the central theme of your presentation. 𝐑𝐞𝐯𝐢𝐞𝐰 𝐲𝐨𝐮𝐫 𝐩𝐨𝐢𝐧𝐭𝐬 𝐨𝐟 𝐰𝐢𝐬𝐝𝐨𝐦. As you revisit your talking points, tie them into your examples. […]

Read More...

A sales manager’s shocking secret and four sales secrets to help you sell more… I Did Not Expect to Hear This! Imagine my surprise when the national sales manager said this to 60 of his top associates, “At lunch, the sales team and I decided we have no idea how we managed to sell anything […]

Read More...

Business and educational professionals know that whenever you present, whether you’re talking to one person or one hundred, you want to connect with your audience and get your message across. What’s the best way to do this when you deliver a virtual presentation? These strategies will help you get your message across, maximize your impact, […]

Read More...

With hundreds of millions now working from home and communicating through Zoom, you have an advantage when you understand how to make Zoom work for you. Patricia Fripp and Director of Client Experience for FrippVT, Paul Griffin team up to share their best practices and technical expertise to help you get the most from Zoom:

Read More...

The First 30 Seconds Innovative Openings Launch Memorable Meetings… Patricia Fripp was coaching a CEO from a major corporation who had eight minutes to outline a money-saving program to his employees. Instead of leading off with money talk, she suggested he walk on stage and say, “We are here to talk about heroes,” then pause… […]

Read More...

It is your obligation and responsibility not to let them forget you. We all know it is easier to resell your satisfied customers than find new ones. However, you are failing your customers if they don’t know how you can serve them in different ways than they first engaged with you. Never assume that customers, […]

Read More...