How do you stay relevant in your industry? At Influence 2019, the National Speaker Association Convention, I was asked to deliver a presentation on “How to Become and Remain a World-Class Speaker.” I knew I needed to consider the following issues: One, what would a client consider as world-class? Two, how do you perfect your […]

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 Effective Leaders Recognize Everyday Heroes Communication is key to effective leadership. In fact, in challenging times it becomes even more important to communicate well. As a leader, how do you inspire others to action? One way is to recognize and share the stories of everyday heroes.

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How do you communicate your ideals? Leaders are most effective when they communicate well. In challenging times, communication becomes even more important. As an executive speech coach, I work with leaders to help them convey complex issues and ideals in their presentations. We make these concepts understandable to an audience, usually through stories.

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Stories are the best way to inspire and motivate. I was coaching an executive with the Gap. He needed to inspire action and commitment. I first asked him to tell me about himself. He said,“I’m a newly promoted vice president and this is my first speech to the company since my promotion.”

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How Can a Good Speech Coach Make You a Better Speaker?  Watch and see. Patricia Fripp delivered this session as the third presentation at the District 1 Toastmasters Virtual Spring Conference 2020. Patricia was coaching brave coachee’s. The audience saw how editing, specificity, painting a picture, using shorter sentences, using time as a setup phrase, […]

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With hundreds of millions now working from home and communicating through Zoom, you have an advantage when you understand how to make Zoom work for you. Patricia Fripp and Director of Client Experience for FrippVT, Paul Griffin team up to share their best practices and technical expertise to help you get the most from Zoom:

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It is your obligation and responsibility not to let them forget you. We all know reselling your satisfied customers is easier than finding new ones. However, you are failing your customers if they don’t see how you can serve them differently than they first engaged with you. Never assume that customers, clients, and prospects know […]

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How do you write a good acceptance speech? Start early, be yourself, honor those who’ve helped you, state your connection to the organization giving you the award, and rehearse…again…again and again. Every year the American Payroll Association honors their Man and Woman of the Year. The next year at the annual conference call Congress they […]

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