My friend Pat Ferdinandi is a video strategist who helps individuals and organizations demonstrate their value and establish client trust through video. More than one billion unique users visit YouTube each month. Whether your videos are posted to YouTube or created exclusively for is specific clients, video is one of the most effective ways you […]

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How Huge Changes in Buying Have Impacted Selling According to Daniel Pink, bestselling author of To Sell is Human, selling and buying has changed more in the last 5 years than it did in the last 100 years!  Unfortunately, most salespeople have NOT adapted to these changes.  What worked well just a few short years […]

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Are you practicing to improve? Or are you inadvertently reinforcing bad habits? Sure, the old adage says that practice makes perfect. But in fact, practice makes permanent. Practice can help you become a better speaker, but it can also make you more comfortable with your public speaking mistakes –  unconscious language or gestures that detract […]

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Does your business headshot do you justice? My friend, corporate communications expert, Rob Biesenbach was there. Rob is both an actor and a professional speaker and combines these disciplines to help executives communicate more persuasively and successfully. Like actors and professional speakers, business professionals must have a business headshot. Is your headshot up-to-date? Or are […]

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In the event of a crisis, your organization might be overwhelmed by the media or by the disaster itself; it could become nearly impossible to provide thoughtful responses and accurate information without a crisis communication plan already in place.  In light of the recent and tragic loss of Malaysia Airlines flight MH370, I share this […]

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“Hello” can lead to a conversation. A conversation can lead to a relationship. A relationship can lead to profitable business. My friend and colleague, Susan RoAne is an expert in turning small talk into big business.  Her book, How to Work a Room, is a bestseller. In a recent television interview, Susan explained that success […]

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As you strive for excellence in all areas of your business communications, remember that good speakers can benefit from learning the secrets of good writers. Developing a successful presentation begins with thoughtful structure and word choices. If you want to improve your public speaking, why not gain the advantage of improved writing skills? Make it a daily […]

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Whether you own a business, report to a boss, or are searching for a job, it is important to sound intelligent in all your business communications. Never underestimate the power of your words. I share this article from Ragan Communications by Shanna Mallon describing seven errors you should avoid in your writing; many of these […]

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