My friend and colleague, Laura Stack’s newest book, Execution IS the Strategy was released today. Laura has been working with leaders in the areas of strategy execution, employee productivity, and team performance for 22 yeas; she is a true expert in her field. In Execution IS the Strategy, Laura explains that a leader’s biggest challenge […]

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“OSCARS” – A Pacific Bell meeting was held around the time of the Academy Awards. The creative meeting planner set up an awards ceremony and asked the managers to wear formal evening dress. This sounded so creative to me that, even though my speech was later in the day, I wanted to be part of it (at no extra cost to the client). “Oscars” were given out in categories like customer service, sales, and money-making ideas. Wearing an evening gown, I sashayed across the stage to deliver the envelopes containing the names of the winners. As the nominees in each category were announced, a giant video screen showed their photos. The first two were always famous movie stars, the third an employee. Would you believe it? Pacific Bell employees beat out the movie stars every time! Everyone who accepted an Academy Award had to give a short speech. It was innovative, memorable, and fun.

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If we want to have strong, self-confident teams in our businesses, let’s ask, listen, and learn about each other’s accomplishments. You’ll be amazed at the talent all around you, some that even your colleagues may not acknowledge in themselves. One of the best ways to feel connected with others in a company is to have […]

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Games are an ancient and fun way to get people interacting, even in stressful situations. At one of my seminars, an attendee, Susan Peters of BorgWarner PTC Shared Services, shared this technique that she and her colleagues had found very valuable. “After one of the sessions,” said Susan, “we spoke briefly about our company’s struggles […]

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This is a story my Fripp Associate David Palmer, PhD told at our recent speaking skills class. Hope it makes you think and act like a leader. It was 1952. The Korean War had been going for three years…and the North Koreans were short of resources, especially soldiers. Both sides continued to take POW’s, but […]

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Pam Kranhold’s Quality Department at Delta Dental Plan of California is revolutionizing the way they do business for government and their customers. “Over the last two years,” she told me, “we have changed our leadership from a very bland ‘government’ approach to an innovative vision-mission-value focus! It took a number of months to get the […]

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