With current technology, you might not be surprised at how often I’m asked, “How do you use video in your business?” As often and in as many ways as possible! We have a green screen, professional lighting, and great recording equipment, and my assistant has become highly proficient at adding backgrounds, images, and branding. This […]

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When you have to give a speech or presentation, how do you decide what to wear? Maybe you haven’t considered how your appearance can influence your audience’s response to you? In this short video, I share a few tips, for both men and women, on how to dress in a manner that will support your […]

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Ambitious individuals realize that powerful and persuasive business communication skills are critical to success. Ever-evolving technology and shrinking travel budgets make face-to-face meetings increasingly rare. Our latest communications challenge is to deliver effective business presentations remotely. 

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Your best customers are the hottest prospects for your competitors. The most effective sales strategies are not just about getting customers, but also deserving and keeping them. Customer experience expert, Shep Hyken and I recently joined forces to discuss how to create a culture of service and make it part of an ongoing sales strategy. […]

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“It is simply impossible to become a great leader without being a great communicator,” observes leadership writer, Mike Myatt in Forbes magazine. As a leader, the responsibility of communicating effectively rests squarely on your own shoulders. This is true even if you are fortunate enough to have a communications department or team of speechwriters at […]

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I am delighted to be speaking at the Assessments24x7 2nd Annual Users Conference, October, 8th and 9th in San Diego. Assessments24x7 provides corporate employers, industry coaches and consultants the analytical tools to benchmark their hiring processes, boost employee productivity, and maximize performance. Identifying unique personal strengths is invaluable in achieving professional happiness. Is adaptability one of your personal strengths?

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For most people, even with natural talent, there is no such thing as overnight success. More often, success is a result of something my brother, Robert Fripp calls “discipline.”  In case you didn’t know, Robert is a legendary guitarist who is included on Rolling Stone magazine’s list of “100 Greatest Guitarists” of all time – […]

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Leadership traditionally comes from the top down, and paradoxically leadership is also necessary from the bottom up. My friend and fellow speaker, Lee B. Salz is a sales management strategist who very wisely recommends giving sales people the responsibility of creating their company’s sales business plan.  In taking on this responsibility, sales people become leaders […]

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