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Do You Realize You Can Make Every Conversation an Education?

by | Mar 9, 2025 | Blog, Business Sales Presentations, Communication and Marketing, Customer Service Skills, Effective Business Communication Skills, Professional Career Development

From a young girl who loved to work in my father’s office during school holidays, I have always been fascinated with business. The first day I went to work as an apprentice hairdresser, Dad said, “In your career, do not concentrate on making a lot of money. Rather,...

From Styling Hair to Shaping Words: What’s Your Origin Story

by | Feb 23, 2025 | Blog, Career Success, Communication and Marketing, Effective Business Communication Skills, Executive Leadership, Public Speaking Skills

My journey into professional speaking and coaching began in an unlikely setting — a bustling salon on the island of Jersey in the Channel Islands. At 18, I worked with experienced stylists from the West End of London, masters of their craft who could whip up...

Want Expert Advice to Improve Your Public Speaking and Writing?

by | Feb 9, 2025 | Communication and Marketing, Effective Business Communication Skills, Professional Career Development, Public Speaking Skills, Use Correct Grammar

As an executive speech coach, I often stress to my clients that specificity is the cornerstone of credibility. To communicate effectively, every word must serve a purpose. One common misstep in public speaking and writing is the overuse of conjunctions like “and” or...

Want to Deliver an Unforgettable Presentation? Research Your Favorite Phrases

by | Jan 19, 2025 | Blog, Career Success, Effective Business Communication Skills, Professional Speaking, Public Speaking Skills, Speech Coach, Speech coaching

When you deliver a speech, do you research your favorite frequently-used phrases? One of my clients was preparing a keynote and wanted to use the phrase ‘burning the midnight oil.’  I asked, “Do you know where that comes from?” Together, we discovered it dates back to...