I introduced my long-time friend, Nacole Schapiro before her speech to the Golden Gate Breakfast Club. Although she is a professional keynote speaker who often presents on negotiation and change, I knew our group would love to hear her personal story about growing up under communism. Her family lived in fear that they would be shot if […]

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There is nothing more exciting for an executive speech coach than to help craft the words of a well-intentioned leader who has an exciting message to deliver and is committed to the collaborative process. Finding Opportunity in Adversity – A Timely Message Delivered by Tabassum Zalotrawala, Chief Development Officer, Chipotle Finding Opportunity in Adversity Growing […]

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Are you confident your sales presentations are more consistently compelling than your competition’s? When I work with sales teams to help drive more business, we look at every communication in the sales process. What I have observed is that when several sales team members deliver formal presentations to the prospect, they miss out on a […]

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“Good structure gives you the confidence to be creative.” Patricia Fripp How often have you sat in an audience and been mesmerized by a speaker? Was it their compelling content? Were their stories scintillating? Were they able to reach out and grab you in such a way that you thought, “Wow, the speaker is talking […]

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Opportunity does not knock once. It knocks all the time, but we do not always recognize the sound. Early in her career, TV host Joan Lunden received great advice from Barbara Walters. “Take every crumb they throw you, and handle them magnificently.” You never know which magnificent crumb is going to be your big break. […]

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The Secret of Conversation is to Ask Questions Your prospects and customers can give you important feedback, both directly and indirectly, but perhaps there is another great way to find out how you are doing. This is a blast from my past. After addressing a group of sales contest winners in Hawaii, I was on […]

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What makes a Hollywood movie great? Exactly the same principles that will make a good keynote speech great. A great story with a message. Screenwriter Robert McKee says, “Stories are the creative conversion of life itself into a more powerful, clearer, more meaningful experience.” We all love stories because when told well,  have larger-than-life characters, […]

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