It is your obligation and responsibility not to let them forget you. We all know reselling your satisfied customers is easier than finding new ones. However, you are failing your customers if they don’t see how you can serve them differently than they first engaged with you. Never assume that customers, clients, and prospects know […]
Read More...How to Write A Good Acceptance Speech: Great Example
How do you write a good acceptance speech? Start early, be yourself, honor those who’ve helped you, state your connection to the organization giving you the award, and rehearse…again…again and again. Every year the American Payroll Association honors their Man and Woman of the Year. The next year at the annual conference call Congress they […]
Read More...How to Shorten Your Presentation without Losing Impact
Imagine, you’ve done all the work to prepare and rehearse a major presentation and at the last minute you’re told, “I’m so sorry, but we’re short on time. Can you give us the five-minute version?” Is it possible to shorten a presentation without losing all of your impact? Yes. Don’t panic. After all, a sound […]
Read More...How to Make Your Presentation “Stick” – Tell Authentic Stories
How often have you heard a great presentation where you left energized and enthusiastic, only to get sidewalk amnesia? You forget why you were inspired. By the time you hit the car, the speaker’s message – and your excitement – is lost. Have you delivered a presentation like that? An unforgettable presentation is “sticky.” It […]
Read More...For Engineers – How to Speak Effectively at Customer Conferences
When you’re an engineer presenting at a user meeting or customer conference, you are the expert on the topic you plan to deliver to your customers. Remember, your audience does not want to know everything you know; they just need to know about the subject of your presentation. You can connect with your audience, regardless […]
Read More...Criticism: How to Turn Gripes into Growth
Criticism: How to Turn Gripes into Growth Criticism, also known as feedback, can help us improve our presentation skills. No one enjoys being criticized, but if you want to succeed, you must overcome your natural instincts and actively seek out feedback, good and bad. After years as a professional speaker, I understand. Some years I […]
Read More...Are You Speaking Too Quickly? Expert Advice
Can Your Audience Understand Your Message? Not if you speak too fast. Are you speaking too quickly? It can happen unconsciously. Sometimes public speaking can trigger an adrenaline rush. You might feel charged with energy or a bit nervous. If you’re speaking too quickly, you are likely to lose your audience. You jeopardize the overall […]
Read More...How to Make Your Presentation Pithy and Powerful
Subtle changes will make a tremendous difference Both in your public speaking and writing. Here are a few of my inside secrets on editing to ensure that your presentation is a success. A “pithy” presentation is “to the point” and “forcefully expressive.” That’s powerful. The word “edit” is commonly misused as a synonym for “delete.” […]
Read More...How to Get Started in The Speaking Business
If you haven’t heard the story of how I launched my speaking career, here’s a snapshot. Read below or enjoy this brief video, recorded at one of my events for speakers, coaches, consultants, and trainers:
Read More...How to Ensure That Your Audience Is Interested
Q: What is the secret of delivering a good presentation? A: The audience is interested. Q: How do I know that they will be? A: If it is interesting, entertaining, and your audience can see themselves in your presentations… your audience will be interested. Therefore, ask yourself these three questions: Who is my audience? What […]
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