Use technology to enhance your message, not to eclipse it. Two executives came to me to develop a speech about a new product. They spent some time describing it, but what they said was so complicated that it was challenging for me to even begin to understand what it was that they were selling. I […]

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You have a competitive edge when your sales presentations are more powerfully persuasive in your than your competition’s. Are you losing sales you feel you deserve to make? Would it be helpful if your prospect remembered what you said? Would it be beneficial if three weeks later, your prospect could repeat your key ideas? Would […]

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For the fourth time Hollywood and NSA Royalty collide!  Officers of the National Speakers Association Northern California Chapter  (NSANC) are excited to present a very special program on Saturday, May 3, 2014 in the San Francisco Bay Area. Patricia Fripp and Michael Hauge give both another reason to celebrate that special show business bond. Registration: 8:30am […]

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Before I became a successful professional speaker and executive speech coach, I was one of San Francisco’s top men’s hairstylists.  As I said on 60 Minutes – and if you’re on 60 Minutes someday, you WILL tell EVERYBODY – “I used to work on the outside of peoples’ heads, now I work on the inside, […]

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I first had the honor of speaking at the Ragan Speechwriters Conference in 2003. It was an exciting experience and I made many new friends, including John Howze who kindly allowed me share his “best of” conference notes with my readers.  Consider how you might incorporate some of these ideas into your public speaking and […]

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More than any words you say in your keynote speech or sales presentation, your audience will remember what they “see” in their minds through your stories. No matter what our culture, we grow up feeling that hearing a story is somehow a reward – this is just one of the factors that make stories the […]

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This is a follow up to my post on how you can solve “who cares?” syndrome in your sales presentations. We discussed the importance of asking good questions in order to discover how a client can benefit from your product or service. With that, here is a strategic approach to several aspects of asking questions […]

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Selling isn’t about you or your products, it’s about how the prospect will benefit. To be persuasive, you need to appeal to the other person’s rational self-interest. People make decisions for their reasons, not yours. Here are some quick reminders to help them make those decisions in your favor. Forget your company history or industry […]

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