When you lose business you should have captured, you lose twice. First, you don’t get the sale or the cash flow. Secondly, your competitor gets both. It is not your prospect’s job to remember you. It is your responsibility to make sure they do not have the chance to forget you. I share this advice […]

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Congratulations to Toastmasters International on its 90th anniversary! Let us celebrate Toastmasters’ 90 years, as a non-profit educational organization helping men and women around the world develop their public speaking and leadership skills. Before I ever established myself as a professional keynote speaker, before I had the honor of serving as the first female president […]

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An outside perspective on your presentation or public speaking skills is often the best way to discover where you can improve your content or delivery. However, ask yourself: “Is this person giving their advice truly qualified to help me? Does this person have my best interests at heart? Am I asking for their input, or […]

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The Secret of Connecting to Your Audience When your message is memorable, your communication clear, and your presentation powerful, you will position yourself for greater success. If you want to excel as a public speaker you must make an emotional connection with your audience, regardless of your subject, setting, or message. The most powerful communication […]

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After you have crafted and rehearsed your presentation, review your delivery strategy. Public speaking can create an adrenaline rush – so, when you are about to take the stage you may feel charged with energy or a bit nervous. Your audience will feel comfortable, when you look confident. Remember, nobody knows how you feel; they […]

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If we focus too much on ourselves in our presentations, we run the risk of losing our audience and failing to get our message across – even if our content and delivery is strong. I share some insights on this from my friend and fellow presentation expert, Darren LaCroix. How many times have you been […]

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If a potential client is willing to engage initial conversation, they have an underlying reason to consider your product or service. Sales conversations are most effective when they are focused on your client’s concerns – not the product or service you provide. There are no shortcuts to effective sales conversations.  Always take the time to understand […]

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Congratulations to Dananjaya Hettiarachchi, the 2014 Toastmasters World Champion of Public Speaking!  On August 23rd, Hettiarachchi, a human resource development (HRD) specialist from Colombo, Sri Lanka, won the world’s largest speech contest, the Toastmasters World Championship of Public Speaking, with a humorous speech titled, “I See Something.” Below is a clip from his speech. Along […]

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