What’s the secret to mesmerizing any audience of any size at any time? There’s a simple and profound answer. How often have you sat in an audience and been mesmerized by a speaker? Did they reach out and grab you in such a way that you thought, “Wow, the speaker’s talking just to me”? Was […]

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Good customer service is more than good PR. It is the best way to increase sales from the same customers and also earn recommendations. At a time when every customer counts we must never forget how our customers see us. One single negative contact can ruin your reputation in the eyes of not only that […]

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A Team Is More than a Group of People  John Amatt is a mountain climber, explorer, and popular motivational speaker. I had the pleasure of meeting him and learned from our meeting. Enjoy this story he told me. When John Amatt led the 1982 Canadian team on a successful Mount Everest expedition, only three […]

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3 Great Techniques for You to Captivate Your Audience When your message is memorable, your communication clear, and your presentation powerful, you will position yourself for greater success. If you are a leader, manager, executive, sales professional, or keynote speaker, you are more effective when you tell great stories and use good examples. These three […]

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Do you immediately engage your audience? Powerful openings are key to successful presentations. Learn how to craft and deliver your openings so you always engage your audience within the first 30 seconds of your talk. The First 30 Seconds Innovative Openings Launch Memorable Meetings Patricia Fripp was coaching a CEO from a major corporation. He […]

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If you are invited to speak on a panel and think you can just “wing it” …think again. Almost everyone is aware that a formal presentation requires preparation and rehearsal, but it’s easy to forget that “doing your homework” can ensure your success in any speaking situation, including a panel discussion. As a panelist – […]

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More than any words you say in your presentation, your audience will remember what they “see” in their minds while they are listening. Learn the secrets of great storytelling. Everybody loves a good story. The art of storytelling is essential to effective public speaking. No matter what our culture, we grow up feeling that hearing […]

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