Most people are aware that a formal presentation requires research and rehearsal, but keep in mind that preparation can ensure your success in all speaking situations.  If you have been asked to moderate a panel, be aware that there is more to this than simply firing off a few questions and hoping your panelists will […]

Read More...

Just a heads up in case you are interested… Along with my good friends, Hall of Fame speaker, customer service expert, and this year’s National Speakers Association President Shep Hyken; Hall of Fame speaker, leadership expert, and popular author Mark Sanborn; and sales guru and author Jeffrey Gitomer, I am part of a Tortal Training’s […]

Read More...

Toastmasters International is a non-profit educational organization teaching public speaking and leadership skills through a worldwide network. I was honored to deliver the opening keynote at the 2015 Toastmasters International Convention in Las Vegas. The last time I addressed a Toastmasters International Convention was in 2001, when I watched my colleague, Darren LaCroix, win the World […]

Read More...

I always say, “There’s no point in going anywhere if people don’t remember you were there.” Being memorable is key to effective networking, persuasive sales conversations, and powerful presentations. You can make yourself more memorable by building emotional connections and using “you-focused” language in all of your communications – and by cultivating your natural charisma. 

Read More...

Leverage Your Time When Getting Publicity! Three Important Steps For Maximum Impact by Russell Trahan, President of PR/PR Many times I speak to potential clients who think “Oh, I know I’ll be rich and famous if only I can get into ‘X’ magazine or newspaper!” Remembering up front that it takes more than being a […]

Read More...

If you are a financial advisor with the goal of developing your business, you must realize the importance of good communication skills. We invite you to Make 2015 Your Best Year Ever, a virtual meeting which, we promise, will give you ideas, techniques, and specific language to improve your one-on-one conversations with prospects and your […]

Read More...

My friend Pat Ferdinandi is a video strategist who helps individuals and organizations demonstrate their value and establish client trust through video. More than one billion unique users visit YouTube each month. Whether your videos are posted to YouTube or created exclusively for is specific clients, video is one of the most effective ways you […]

Read More...

How Huge Changes in Buying Have Impacted Selling According to Daniel Pink, bestselling author of To Sell is Human, selling and buying has changed more in the last 5 years than it did in the last 100 years!  Unfortunately, most salespeople have NOT adapted to these changes.  What worked well just a few short years […]

Read More...