My friend and fellow speaker Andrew Sobel is a leading authority on developing and sustaining long-term client relationships. He has authored over eight acclaimed and bestselling books on the subject. Early in Andrew’s career, I was his speech coach. Now as a speaker, Andrew’s message is especially relevant to companies that need to standout in increasingly crowded markets. I always remind people, “Sales conversations are most effective […]

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I’m looking forward to speaking at the Assessments24x7 2nd Annual Users Conference in San Diego this week! Assessments24x7 provides corporate employers, industry coaches and consultants the analytical tools to benchmark their hiring processes, boost employee productivity, and maximize performance. Understanding another person’s behavioral style is key to understanding their communication style. Dr. Tony Alessandra, an expert […]

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Most people are aware that a formal presentation requires research and rehearsal, but keep in mind that preparation can ensure your success in all speaking situations.  If you have been asked to moderate a panel, be aware that there is more to this than simply firing off a few questions and hoping your panelists will […]

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Just a heads up in case you are interested… Along with my good friends, Hall of Fame speaker, customer service expert, and this year’s National Speakers Association President Shep Hyken; Hall of Fame speaker, leadership expert, and popular author Mark Sanborn; and sales guru and author Jeffrey Gitomer, I am part of a Tortal Training’s […]

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Toastmasters International is a non-profit educational organization teaching public speaking and leadership skills through a worldwide network. I was honored to deliver the opening keynote at the 2015 Toastmasters International Convention in Las Vegas. The last time I addressed a Toastmasters International Convention was in 2001, when I watched my colleague, Darren LaCroix, win the World […]

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I always say, “There’s no point in going anywhere if people don’t remember you were there.” Being memorable is key to effective networking, persuasive sales conversations, and powerful presentations. You can make yourself more memorable by building emotional connections and using “you-focused” language in all of your communications – and by cultivating your natural charisma. 

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Leverage Your Time When Getting Publicity! Three Important Steps For Maximum Impact by Russell Trahan, President of PR/PR Many times I speak to potential clients who think “Oh, I know I’ll be rich and famous if only I can get into ‘X’ magazine or newspaper!” Remembering up front that it takes more than being a […]

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If you are a financial advisor with the goal of developing your business, you must realize the importance of good communication skills. We invite you to Make 2015 Your Best Year Ever, a virtual meeting which, we promise, will give you ideas, techniques, and specific language to improve your one-on-one conversations with prospects and your […]

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