My friend and fellow speaker Andrew Sobel is a leading authority on developing and sustaining long-term client relationships. He has authored over eight acclaimed and bestselling books on the subject. Early in Andrew’s career, I was his speech coach. Now as a speaker, Andrew’s message is especially relevant to companies that need to standout in increasingly crowded markets. I always remind people, “Sales conversations are most effective […]
Read More...Expert Advice – How You Can Prevent Miscommunication
I’m looking forward to speaking at the Assessments24x7 2nd Annual Users Conference in San Diego this week! Assessments24x7 provides corporate employers, industry coaches and consultants the analytical tools to benchmark their hiring processes, boost employee productivity, and maximize performance. Understanding another person’s behavioral style is key to understanding their communication style. Dr. Tony Alessandra, an expert […]
Read More...How to Successfully Moderate A Panel Discussion
Most people are aware that a formal presentation requires research and rehearsal, but keep in mind that preparation can ensure your success in all speaking situations. If you have been asked to moderate a panel, be aware that there is more to this than simply firing off a few questions and hoping your panelists will […]
Read More...Sales – How to Focus Your Conversations on Your Prospects
Do you think of yourself as the center of the universe? Hopefully not. Unfortunately, if we’re not thoughtful in our approach to sales conversations we can sound like we do. When it comes to sales, the word “I” can be a barrier to connecting with prospects and clients.
Read More...Training Breakthrough Webinar Series
Just a heads up in case you are interested… Along with my good friends, Hall of Fame speaker, customer service expert, and this year’s National Speakers Association President Shep Hyken; Hall of Fame speaker, leadership expert, and popular author Mark Sanborn; and sales guru and author Jeffrey Gitomer, I am part of a Tortal Training’s […]
Read More...Toastmasters Awards Golden Gavel to Nobel Peace Prize Winner
Toastmasters International is a non-profit educational organization teaching public speaking and leadership skills through a worldwide network. I was honored to deliver the opening keynote at the 2015 Toastmasters International Convention in Las Vegas. The last time I addressed a Toastmasters International Convention was in 2001, when I watched my colleague, Darren LaCroix, win the World […]
Read More...Your Presentation – It Doesn’t Have to Be A Traumatic Experience
What’s the worst experience you’ve had delivering an important presentation? Have you forgotten what you meant to say? Realized you should have edited your slides? Or even noticed your audience slipping away? In this brief video sample from Fripp Virtual Training, I share one executive’s worst presentation experience:
Read More...Charisma – You Have It Too
I always say, “There’s no point in going anywhere if people don’t remember you were there.” Being memorable is key to effective networking, persuasive sales conversations, and powerful presentations. You can make yourself more memorable by building emotional connections and using “you-focused” language in all of your communications – and by cultivating your natural charisma.
Read More...How to Get Noticed in Three Important Steps
Leverage Your Time When Getting Publicity! Three Important Steps For Maximum Impact by Russell Trahan, President of PR/PR Many times I speak to potential clients who think “Oh, I know I’ll be rich and famous if only I can get into ‘X’ magazine or newspaper!” Remembering up front that it takes more than being a […]
Read More...Avoid These Costly Sales Presentation Mistakes
Salespeople have an awesome responsibility. Whenever they open their mouths, they are putting themselves and their entire organization on the line – taking a risk in the hope of a favorable outcome. Even the best, most experienced salespersons can benefit from the coaching and polishing of an expert coach and trainer. Here are the 12 […]
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