As we stride into 2024, it’s crucial to recognize the impact of recency bias – the tendency to overemphasize recent experiences or the latest information when forecasting future events. This bias can skew our expectations, leading us to believe that the near past is a mirror of what’s to come. However, there’s an alternative viewpoint […]

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Watch your use of “Basically” and “Simply” Many of my clients offer complex solutions to solve their customers’ problems, streamline their businesses, and protect their valuable assets. They engage me to help their technology experts simplify the complexity of their offerings so that their buyers will understand why it is a good investment. I tell […]

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When you count your riches, do you do it in money or memories? For me, memories win out every time. At this point, most of my friends and I enjoy experiences together instead of exchanging gifts. Many years ago, on my first and only trip to speak at a series of events in South Africa, […]

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When I sit down with my clients to discuss their sales presentations, I often ask, “How long is your presentation?” t used to shock me when they replied, “Twelve slides.” When I inquired, “How do you design your sales presentation?” it was dreadful to hear, “We get the slide deck.” When you begin the process […]

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My friend and collaborator in The Odd Couple seminars, Alan Weiss, PhD told this story in one of his thoughtful weekly messages: “There’s a small tailor shop run by one tailor on Main Street who has been there for forty years. The place is a mess. Everywhere you look there are threads, samples, and tools. […]

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Every story has a “Once Upon a Time.”  Part Two. The place where the intricate weave of values, experiences, and influences begins to shape the fabric of our lives. When I was twelve, I knew I was more artistic than academic and enjoyed engaging with, and learning from, adults. It seemed a good idea to […]

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Every story has a “Once Upon a Time.” The place where the intricate weave of values, experiences, and influences begins to shape the fabric of our lives. As a speech coach, I guide my clients to revisit their own “Once Upon a Time,” unraveling the threads of their past to better understand the tapestry of […]

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Criticism, or as you may prefer to call it, “constructive feedback,” is an invaluable resource for anyone looking to refine their presentation skills. While the sting of criticism can be unsettling, embracing it as a tool for growth is a hallmark of a seasoned professional. The Audience as Critics In my extensive career as a […]

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In the competitive world of business, earning the right to win new clients is a crucial skill, especially for those early in their careers. Whether you’re a financial planner, a salesperson, or an entrepreneur, the challenge remains the same: How do you earn the trust and business of potential clients? Let’s delve into some proven […]

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