You May Be Shocked at What the Sales Manager Admitted

You May Be Shocked at What the Sales Manager Admitted

A few years ago, during a presentation-skills training session, the sales leaders sat in the room and heard what I was teaching. After the first lunch break, the national sales manager walked to the front of the room, looked at his sixty top associates, and said, “At...
Want to Know Why Your Weak Words Are Taking Away Your Power?

Want to Know Why Your Weak Words Are Taking Away Your Power?

My speech coaching clients frequently hear me say, “Are you going to do it, or kind of do it? Remember, you do not ‘kind of’ or ‘sort of’ do anything.” Even seasoned executives who should know better use these weak words and phrases. Often,...

How to Earn Business from Influential People (Without Selling to Them)

As I transitioned from cutting the hair of ambitious professionals and the movers and shakers in San Francisco’s Financial District, I always asked about their business. Their advice helped me, and many stories gave me great content for my earlier presentations...