Before I became a successful professional speaker and executive speech coach, I was one of San Francisco’s top men’s hairstylists. As I said on 60 Minutes – and if you’re on 60 Minutes someday, you WILL tell EVERYBODY – “I used to work on the outside of peoples’ heads, now I work on the inside, […]
Read More...The Communicator’s Job – Can You Improve Your Speaking and Writing?
I first had the honor of speaking at the Ragan Speechwriters Conference in 2003. It was an exciting experience and I made many new friends, including John Howze who kindly allowed me share his “best of” conference notes with my readers. Consider how you might incorporate some of these ideas into your public speaking and […]
Read More...How to Make A Sale by Making Your Questions Count
This is a follow up to my post on how you can solve “who cares?” syndrome in your sales presentations. We discussed the importance of asking good questions in order to discover how a client can benefit from your product or service. With that, here is a strategic approach to several aspects of asking questions […]
Read More...How You Can Solve “Who Cares?” Syndrome in Your Sales Presentations
Selling isn’t about you or your products, it’s about how the prospect will benefit. To be persuasive, you need to appeal to the other person’s rational self-interest. People make decisions for their reasons, not yours. Here are some quick reminders to help them make those decisions in your favor. Forget your company history or industry […]
Read More...What is the Difference Between a Keynote Speech and a Seminar or Breakout Session?
The first President of the National Speakers Association Bill Gove. He said, “The seminar comes from the discipline of teaching and the keynote comes from the discipline of show business.” Another Past NSA President Don Thoren said, “As a keynote speaker, you are the star; in training or a seminar, you have to make the […]
Read More...Want to Increase Sales? Remember, It is Not Your Client’s Job to Remember You
It is not your client’s job to remember you; it is your obligation and responsibility to make sure you are unforgettable. Here is a great action step for you to take… Call your five best clients – those whom you currently use as references. Even if you leave a voicemail, say, “Bob, I never get […]
Read More...Who First Said “There is No Such Thing as a Free Lunch”?
Who first said, “There is no such thing as a free lunch”? How often do we repeat a well-known quote without knowing who first said it? Most of us never even wonder!
Read More...This Premier Learning Event in the Speaking Industry Only Happens Once a Year… February 22-23, 2014 Las Vegas
Lady and the Champs How to Speaking Conference 2014 February 22-23, 2014 at the Palms Hotel, Las Vegas Presentations will include Executive Speech Coach and Hall of Fame Keynote Speaker, Patricia Fripp sharing her expertise. Keynote – Under the Magnifying Glass: From Good to Great on Steroids In this entertaining, thought-provoking keynote speech you will […]
Read More...How to Keep Your Audience From Going to Sleep
What to do when you’re losing your audience… Are there a lot of yawns and sleepy eyes in your audience? Use these tactics to pep up your talk and keep your listeners’ attention. Audience members’ attention will fade over time unless you take specific steps to keep them engaged.
Read More...How to Follow Up with Potential Clients – Give Benefits to Earn Business
We all have to discover the best way to follow up with our leads. “What is your sales process?” “How do your leads come in?” “What do you do with your leads?” “How do you follow with prospects?” “What process do you use to get to a formal presentation?” An example of my process with […]
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