Dan Hersh interviews sales presentation skills expert Patricia Fripp for the Engaged Prospect podcast. Companies hire Patricia to help them increase sales by improving their important conversations and presentations. Dan is an expert on inside sales. In this interview, you will hear how to phrase your questions, comments, and presentations in a way to engage […]

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Do you know how to be a leader who inspires action and commitment from your team? Laura Stack of Leadership USA and I recently met to talk about how leaders can inspire action and commitment. I share this recording and transcript of our webinar. Enjoy!

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As an executive speech coach, I remind clients that specificity builds credibility. Eliminate words that have no meaning. It’s a bad habit to start sentences with a meaningless “And…” or “But…” This is true both in writing and speaking. When I spoke at the Ragan Speech Writers conference, I met experts like Rob Reinalda, Executive […]

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What’s the secret to mesmerizing any audience of any size at any time? There’s a simple and profound answer. How often have you sat in an audience and been mesmerized by a speaker? Did they reach out and grab you in such a way that you thought, “Wow, the speaker’s talking just to me”? Was […]

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Good customer service is more than good PR. It is the best way to increase sales from the same customers and also earn recommendations. At a time when every customer counts we must never forget how our customers see us. One single negative contact can ruin your reputation in the eyes of not only that […]

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A Team Is More than a Group of People  John Amatt is a mountain climber, explorer, and popular motivational speaker. I had the pleasure of meeting him and learned from our meeting. Enjoy this story he told me. When John Amatt led the 1982 Canadian team on a successful Mount Everest expedition, only three […]

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3 Great Techniques for You to Captivate Your Audience When your message is memorable, your communication clear, and your presentation powerful, you will position yourself for greater success. If you are a leader, manager, executive, sales professional, or keynote speaker, you are more effective when you tell great stories and use good examples. These three […]

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Do you immediately engage your audience? Powerful openings are key to successful presentations. Learn how to craft and deliver your openings so you always engage your audience within the first 30 seconds of your talk. The First 30 Seconds Innovative Openings Launch Memorable Meetings Patricia Fripp was coaching a CEO from a major corporation. He […]

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