“We Are Here to Talk About Heroes” I was coaching a gentleman who needed to inspire action and commitment. Ed worked with The Gap, and I said, “Okay, Ed, tell me about yourself.” He said, “I am a newly promoted vice president of a certain division, and this is my first speech to the company […]
Read More...How to Engage Your Prospects with Your Words
Dan Hersh interviews sales presentation skills expert Patricia Fripp for the Engaged Prospect podcast. Companies hire Patricia to help them increase sales by improving their important conversations and presentations. Dan is an expert on inside sales. In this interview, you will hear how to phrase your questions, comments, and presentations in a way to engage […]
Read More...How to Use Zoom for Business & Look Like an Expert
With hundreds of millions now working from home and communicating through Zoom, you have an advantage when you understand how to make Zoom work for you. Patricia Fripp and Director of Client Experience for FrippVT, Paul Griffin team up to share their best practices and technical expertise to help you get the most from Zoom:
Read More...How to Be a Leader Who Inspires Action & Commitment
Do you know how to be a leader who inspires action and commitment from your team? Laura Stack of Leadership USA and I recently met to talk about how leaders can inspire action and commitment. I share this recording and transcript of our webinar. Enjoy!
Read More...The Best Way to Gain Your Audiences’ Attention
The First 30 Seconds Innovative Openings Launch Memorable Meetings… Patricia Fripp was coaching a CEO from a major corporation who had eight minutes to outline a money-saving program to his employees. Instead of leading off with money talk, she suggested he walk on stage and say, “We are here to talk about heroes,” then pause… […]
Read More...Why and How to Deliver Good Customer Service at Every Level
Good customer service is more than good PR. It is the best way to increase sales from the same customers and also earn recommendations. At a time when every customer counts we must never forget how our customers see us. One single negative contact can ruin your reputation in the eyes of not only that […]
Read More...How to Get the Best Results When Working as A Team
A Team Is More than a Group of People John Amatt is a mountain climber, explorer, and popular motivational speaker. I had the pleasure of meeting him and learned from our meeting. Enjoy this story he told me. When John Amatt led the 1982 Canadian team on a successful Mount Everest expedition, only three […]
Read More...3 Great Techniques for You to Captivate Your Audience
3 Great Techniques for You to Captivate Your Audience When your message is memorable, your communication clear, and your presentation powerful, you will position yourself for greater success. If you are a leader, manager, executive, sales professional, or keynote speaker, you are more effective when you tell great stories and use good examples. These three […]
Read More...How to Sound Intelligent When You Present
Choose your words carefully to build credibility, sound intelligent, and make your message understood. When you do, you can be repeated frequently from boardroom to convention hall.
Read More...Lost Without PowerPoint? 7 Tips to Make It Powerful
Does your PowerPoint support your message or distract your audience? Understanding when and how to use PowerPoint for maximum impact, you can make it powerful.
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