Want to Transform Transactions into Trust: Your Key to Rewarding Business Relationships From Sales to Relationships: The Secret Sauce Let’s talk about “those people.” You know, the ones who call only when they need something. Be honest—are they your favorite people? Probably not. Now flip the script. Are you that person to your customers? Are […]
Read More...When A New Relationship Is Worth Millions Remember This Advice
How do you handle a sales presentation when a new relationship is potentially worth millions? These four principles will help you and your sales team build a strong foundation for a new client relationship. Imagine my surprise when a national sales manager addressed his top 60 associates and said, “At lunch, the sales team and […]
Read More...How to Appreciate Your Life Experiences and Transform Your Speeches
When I talk to my executive speech coaching clients, I always say, “Your life experience is a reservoir of unique experiences and insights.” I love to ask questions that pique my curiosity to help them uncover a treasure trove of content they can weave into their speeches. This approach makes them effective, memorable and authentic. […]
Read More...Want to Drive More Sales? Nobody Can Resist a Good Story Well Told
Want to Drive More Sales? Nobody Can Resist a Good Story Well Told Please do not overlook one of the most powerful tools in sales—storytelling. If you’re in sales, you might have noticed that it often feels like our prospects are trained to resist our presentations. I promise you that a well-told story can break […]
Read More...Why I Love Open the Mind and Close the Sale and Why You Will Too
Have you noticed some wisdom that has been around for years suddenly becomes relevant, and with a dedicated person behind it, it is brought back to life to influence a new generation? As a seasoned sales presentation expert, I’ve enjoyed dissecting numerous sales books during my career. However, few have left as lasting an impression […]
Read More...Do You Know How Your Visual Aids May Harm Your Audience Members?
I help high-tech companies with product launches and customer user conferences to highlight the value of their technology. It is a privilege to assist brilliant technical presenters in better understanding how to talk like real people speaking to real people. Their presentations need to simplify the complexity of technology without ever using the words basic […]
Read More...Elevate Your Speaking Career: Gain Unparalleled Insights with Patricia Fripp & Lois Creamer
In the crowded arena of professional speaking, standing out is not just about having a message; it’s about having the right strategies to deliver it and the savviness to market it. That’s where we come in. Join industry experts Patricia Fripp and Lois Creamer for an up-close-and-personal session that promises to elevate your speaking career. […]
Read More...Want to Make More Sales? Please Lose These Words
Watch your use of “Basically” and “Simply” Many of my clients offer complex solutions to solve their customers’ problems, streamline their businesses, and protect their valuable assets. They engage me to help their technology experts simplify the complexity of their offerings so that their buyers will understand why it is a good investment. I tell […]
Read More...Are Your Visual Aids Really Helping You Make More Sales?
When I sit down with my clients to discuss their sales presentations, I often ask, “How long is your presentation?” t used to shock me when they replied, “Twelve slides.” When I inquired, “How do you design your sales presentation?” it was dreadful to hear, “We get the slide deck.” When you begin the process […]
Read More...It Is Not Just Ten Minutes
My friend and collaborator in The Odd Couple seminars, Alan Weiss, PhD told this story in one of his thoughtful weekly messages: “There’s a small tailor shop run by one tailor on Main Street who has been there for forty years. The place is a mess. Everywhere you look there are threads, samples, and tools. […]
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