The Secret of Conversation is to Ask Questions Your prospects and customers can give you important feedback, both directly and indirectly, but perhaps there is another great way to find out how you are doing. This is a blast from my past. After addressing a group of sales contest winners in Hawaii, I was on […]

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The Secret to Discovering Innovation and Solutions An advantage of having long-time clients is not only the friendships that develop but also the lessons you learn from them. One of the American Payroll Association’s Women of the Year and past board members is Patty Lake. She accepted a new position heading up a large payroll […]

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What makes a Hollywood movie great? Exactly the same principles that will make a good keynote speech great. A great story with a message. Screenwriter Robert McKee says, “Stories are the creative conversion of life itself into a more powerful, clearer, more meaningful experience.” We all love stories because when told well,  have larger-than-life characters, […]

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Welcome to part three of a four-part series on the best formula for a presentation closing that resonates. End on a high point. Options for Closing Techniques: The last thirty seconds of your speech must send people out energized and fulfilled. This means you need to finish with something inspirational that supports your theme. 1 • “The […]

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Welcome to part two of a four-part series on the best formula for a presentation closing that resonates. If you plan to include Q & A, indicate how much time has been allotted. To keep the session flowing, I recommend that you say, “What are your short, specific questions?” Be sure to let your audience […]

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Welcome to part one of a four-part series on the best formula for a presentation closing that resonates. Every great singer opens with their second-best song and closes with their best. In a perfect world, your close will be a highlight of your speech. This way you increase the likelihood that you will look out […]

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Technique: Open Your Speech in the Middle of a Conversation Most presenters who know what they are talking about aren’t bad once they get started. Very few of the professionals I have worked with, however, know how to open and close their presentations effectively. No matter what opening option you use, good presentations begin comfortably. […]

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