Recently, at the Professional Speechwriters World Conference, I had the pleasure of attending a half-day seminar delivered by Terry Szuplat, author of Say It Well: Find Your Voice, Speak Your Mind, Inspire Any Audience. As a speechwriter for President Obama, Terry brought a wealth of experience and an insider’s perspective that was both fascinating and inspiring. […]

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It never ceases to amaze me that intelligent, well-educated, and ambitious professionals frequently overlook developing the number-one skill guaranteed to position them ahead of the crowd: the ability to stand up and speak eloquently in public, or at least stagger to their feet and say anything at all. What terrifies so many about public speaking? […]

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On Monday, January 22, several pals texted, “USA Today has used another of your quotes in their ‘Don’t Quote Me’ segment.” It was “If you don’t act as if your name is on the door, it never will be.” Consider this: every interaction your organization has with customers either strengthens or weakens your relationship. Especially […]

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My brother Robert Fripp played on David Bowie’s Heroes. One of the lines is “We can be heroes, just for one day.” However, there are those in our midst who are heroes every day, for decades. If you were to ask my brother, “How do we become a hero?” Robert would tell you, “By performing […]

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As we stride into 2024, it’s crucial to recognize the impact of recency bias – the tendency to overemphasize recent experiences or the latest information when forecasting future events. This bias can skew our expectations, leading us to believe that the near past is a mirror of what’s to come. However, there’s an alternative viewpoint […]

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