Accepting an award is like walking a tightrope. You need to be gracious, grateful, and humble, yet not so humble or self-deprecating that the audience thinks you are trivializing the honor. In general, Academy Award speeches are not the best examples of great acceptance speeches. There are, however, many unforgettable moments. A few of my […]
Read More...Train Your Sales Team Better and Faster than Your Competition
Imagine the impact if your team’s sales presentations are not just good… they were magnetic. This is not a far-fetched dream; it’s a very achievable reality. The Challenge: A Common Hurdle in Sales Not long ago, a prospect called and said, “Help! My team’s presentations are terrible. We do not consistently tell the same story, […]
Read More...Celebrating a Life-Changing Journey: January 18th, A Day of Reflection
Each year, on January 18th, I find myself pondering with a blend of celebration and introspection. This date marks a pivotal moment in my life, a day that set the course for an extraordinary journey. The First Glimpse of a New World Decades ago, as a young 20-year-old, I vividly recall peering through the porthole […]
Read More...Punch Up Your Presentations with Your Life Experiences
As a presentation skills expert, I’m often asked, “Where do I find good stories and examples for my presentations?” The answer lies in our everyday experiences. Here are a couple from my own journey, focusing on the important role of customer service. Consider this: every interaction your organization has with customers either strengthens or weakens […]
Read More...Be the Star of Your Own Show: Hollywood’s Advice on Dressing for Success
Do you hold the position, earn the salary, or command the respect you believe you deserve? If not, I encourage you to dress and speak for the role you aspire to, not merely the one you currently have. When I was growing up, my mother gave me great advice. “Patricia, of course, it is the […]
Read More...Shift Your Perspective: Embrace 2024 with Fresh Eyes
As we stride into 2024, it’s crucial to recognize the impact of recency bias – the tendency to overemphasize recent experiences or the latest information when forecasting future events. This bias can skew our expectations, leading us to believe that the near past is a mirror of what’s to come. However, there’s an alternative viewpoint […]
Read More...Want to Make More Sales? Please Lose These Words
Watch your use of “Basically” and “Simply” Many of my clients offer complex solutions to solve their customers’ problems, streamline their businesses, and protect their valuable assets. They engage me to help their technology experts simplify the complexity of their offerings so that their buyers will understand why it is a good investment. I tell […]
Read More...Don’t Fade into the Background
When you count your riches, do you do it in money or memories? For me, memories win out every time. At this point, most of my friends and I enjoy experiences together instead of exchanging gifts. Many years ago, on my first and only trip to speak at a series of events in South Africa, […]
Read More...Are Your Visual Aids Really Helping You Make More Sales?
When I sit down with my clients to discuss their sales presentations, I often ask, “How long is your presentation?” t used to shock me when they replied, “Twelve slides.” When I inquired, “How do you design your sales presentation?” it was dreadful to hear, “We get the slide deck.” When you begin the process […]
Read More...It Is Not Just Ten Minutes
My friend and collaborator in The Odd Couple seminars, Alan Weiss, PhD told this story in one of his thoughtful weekly messages: “There’s a small tailor shop run by one tailor on Main Street who has been there for forty years. The place is a mess. Everywhere you look there are threads, samples, and tools. […]
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