Sales conversations are most effective when they are focused on your client’s concerns – not the product or service you provide. I share this from sales strategist Shari Levitin, who explains how to uncover your customer’s specific core emotional motivators and ultimately improve your sales. We joined forces. Watch our interview in this article. The […]
Read More...7 Sales Presentation Mistakes And How to Avoid Them
Are you confident your sales presentations are consistently more compelling than the competitions? I recommend that you record yourself, then listen carefully to find and correct any sloppy or clichéd language. These kinds of sales presentation mistakes undermine your message. Sales strategist, Shari Levitin explains how to keep your sales language current, compelling, and connecting […]
Read More...Sales – Are You Stuck with An Obsolete Skill Set?
Frippicism: “Challenge everything you do. Expand your thinking. Refocus your efforts. Rededicate yourself to your future.” Enjoy this article from sales trainer, Troy Harrison. The Times They Are A Changin’ – Are Your Methods? Troy Harrison
Read More...How The Best Salespeople Survive and Thrive
Sales professionals who stay at the top of their game, frequently review their approaches and methods to selling. The Sales Navigator, Troy Harrison explains five significant changes in sales and how to adapt and thrive in a changing sales environment. Five Biggest Changes In Selling by Troy Harrison
Read More...Why Social Media Will Not Replace Prospecting
Admittedly, I’m a fan of social media. I post, update, and Tweet daily, as I help people and organizations improve their speaking and sales presentation skills. Unfortunately, many salespeople rely too heavily on social media, hoping it’s a magic path to new business development. I share this article from sales expert, Troy Harrison, who injects […]
Read More...Do You Know, Like & Trust Your Customers?
Your best customers are the hottest prospects for your competitors. The most effective sales strategies are not just about getting customers, but also deserving and keeping them. Customer experience expert, Shep Hyken and I recently joined forces to discuss how to create a culture of service and make it part of an ongoing sales strategy. […]
Read More...Selling Value: How to Distinguish Yourself From the Competition
Are your sales conversations about price or are they about value? Do you need to distinguish yourself or your organization from the competition? Learn how to define your unique value and make it central to your sales conversations. Don Hutson is a #1 New York Times best-selling author, author of Selling Value, and Hall of […]
Read More...The Best Customer Experience Is The Best Way to Ensure Sales
When you build credibility, trust and confidence with your customers, you build sales. Make great service central to your sales strategy. Friction Can Kill the Customer Experience by Shep Hyken Friction has several meanings according to the Merriam-Webster dictionary: the act of rubbing one thing against another; the force that causes a moving object to […]
Read More...How to Increase Sales by Asking Great Questions
To be powerful and persuasive, keep your sales conversations focused on your clients’ concerns – not on the product or service you provide. Ask the right questions to understand your clients’ concerns. Don Hutson explains how here – plus, enjoy this FrippVT Sales Series video of the two of us discussing how to get amazing […]
Read More...What Is The Secret of Amazing Customer Service? See What Hyken & Fripp Have to Say About Customer Service and Sales
What Is The Secret of Amazing Customer Service? Would you believe attitude? By Shep Hyken, CSP, CPAE, Best Selling Author I was recently invited to meet with a group of 12 executives to talk about customer service. I decided that for this more intimate group setting I would take an interactive approach, a dialogue with […]
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