Paul Newman and Joanne Woodward…as I remember them. Navigating the glittering world of Hollywood, it’s easy to be dazzled by the spotlight. Yet, some stars shine brightly on and off the screen, teaching us invaluable life lessons. Paul Newman and Joanne Woodward were such luminaries, exemplifying kindness, authenticity, and the importance of setting one’s values. […]

Read More...

As I transitioned from cutting the hair of ambitious professionals and the movers and shakers in San Francisco’s Financial District, I always asked about their business. Their advice helped me, and many stories gave me great content for my earlier presentations on Getting, Keeping and Deserving Your Customers. Here is one example from long before […]

Read More...

My journey into professional speaking and coaching began in an unlikely setting — a bustling salon on the island of Jersey in the Channel Islands. At 18, I worked with experienced stylists from the West End of London, masters of their craft who could whip up hairstyles I had never seen before. However, they thought […]

Read More...

If you want your speech to resonate profoundly and earn enthusiastic applause, remember that success depends on what you say and how confidently and naturally you deliver your message. This means beginning your preparations earlier than you think necessary—the French call this “répétition,” emphasizing the importance of rehearsal.

Read More...

The famous 7-38-55 Rule from Albert Mehrabian’s research is often misquoted, especially when people try to apply it to public speaking or keynote addresses. Let’s set the record straight. What the 7-38-55 Rule Really Means Mehrabian’s research, from which the 7-38-55 Rule is derived, was actually about a particular kind of communication: situations where a […]

Read More...