Sales conversations are most effective when they are focused on your client’s concerns – not the product or service you provide. I share this from sales strategist Shari Levitin, who explains how to uncover your customer’s specific core emotional motivators and ultimately improve your sales. We joined forces. Watch our interview in this article. The […]
Read More...7 Sales Presentation Mistakes And How to Avoid Them
Are you confident your sales presentations are consistently more compelling than the competitions? I recommend that you record yourself, then listen carefully to find and correct any sloppy or clichéd language. These kinds of sales presentation mistakes undermine your message. Sales strategist, Shari Levitin explains how to keep your sales language current, compelling, and connecting […]
Read More...Why Social Media Will Not Replace Prospecting
Admittedly, I’m a fan of social media. I post, update, and Tweet daily, as I help people and organizations improve their speaking and sales presentation skills. Unfortunately, many salespeople rely too heavily on social media, hoping it’s a magic path to new business development. I share this article from sales expert, Troy Harrison, who injects […]
Read More...Do You Know, Like & Trust Your Customers?
Your best customers are the hottest prospects for your competitors. The most effective sales strategies are not just about getting customers, but also deserving and keeping them. Customer experience expert, Shep Hyken and I recently joined forces to discuss how to create a culture of service and make it part of an ongoing sales strategy. […]
Read More...Selling Value: How to Distinguish Yourself From the Competition
Are your sales conversations about price or are they about value? Do you need to distinguish yourself or your organization from the competition? Learn how to define your unique value and make it central to your sales conversations. Don Hutson is a #1 New York Times best-selling author, author of Selling Value, and Hall of […]
Read More...The Best Customer Experience Is The Best Way to Ensure Sales
When you build credibility, trust and confidence with your customers, you build sales. Make great service central to your sales strategy. Friction Can Kill the Customer Experience by Shep Hyken Friction has several meanings according to the Merriam-Webster dictionary: the act of rubbing one thing against another; the force that causes a moving object to […]
Read More...It’s Time for High Trust Selling – Dr. Tony Alessandra & Patricia Fripp
The world of business has changed and continues to change dramatically and rapidly. Markets have grown from local to national to global. Technology no longer offers a competitive advantage, and customers have become much savvier. All of these changes and more have created an environment in which salespeople must adopt new attitudes, learn new skills, […]
Read More...How to Become A Great Speaker Easily, Quickly, Conveniently
Join me November 19, 2015 for complimentary live training. Learn the five most important techniques that make a good presentation great. As an in-demand speech coach and Hall of Fame speaker, I share my secrets and resources with you. Let me simplify and demystify the process of effectively designing and delivering any formal or informal […]
Read More...Expert Advice – How You Can Prevent Miscommunication
I’m looking forward to speaking at the Assessments24x7 2nd Annual Users Conference in San Diego this week! Assessments24x7 provides corporate employers, industry coaches and consultants the analytical tools to benchmark their hiring processes, boost employee productivity, and maximize performance. Understanding another person’s behavioral style is key to understanding their communication style. Dr. Tony Alessandra, an expert […]
Read More...Everyone Wins with Adaptability – How Adaptable Are You?
I am delighted to be speaking at the Assessments24x7 2nd Annual Users Conference, October, 8th and 9th in San Diego. Assessments24x7 provides corporate employers, industry coaches and consultants the analytical tools to benchmark their hiring processes, boost employee productivity, and maximize performance. Identifying unique personal strengths is invaluable in achieving professional happiness. Is adaptability one of your personal strengths?
Read More...