Recently, at the Professional Speechwriters World Conference, I had the pleasure of attending a half-day seminar delivered by Terry Szuplat, author of Say It Well: Find Your Voice, Speak Your Mind, Inspire Any Audience. As a speechwriter for President Obama, Terry brought a wealth of experience and an insider’s perspective that was both fascinating and inspiring. […]

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How do you handle a sales presentation when a new relationship is potentially worth millions? These four principles will help you and your sales team build a strong foundation for a new client relationship. Imagine my surprise when a national sales manager addressed his top 60 associates and said, “At lunch, the sales team and […]

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Are you ready to learn how to calm your nerves before your next big presentation? Want to know a secret? Even the most seasoned speakers feel slightly nervous before a high-stakes presentation. It’s completely normal—just a human reaction, not a professional flaw. So, how do you transform that nervous energy into a presentation that captivates […]

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When I talk to my executive speech coaching clients, I always say, “Your life experience is a reservoir of unique experiences and insights.” I love to ask questions that pique my curiosity to help them uncover a treasure trove of content they can weave into their speeches. This approach makes them effective, memorable and authentic. […]

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The famous 7-38-55 Rule from Albert Mehrabian’s research is often misquoted, especially when people try to apply it to public speaking or keynote addresses. Let’s set the record straight. What the 7-38-55 Rule Really Means Mehrabian’s research, from which the 7-38-55 Rule is derived, was actually about a particular kind of communication: situations where a […]

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Have you often noticed how the most profound lessons usually come from the most straightforward everyday experiences? You might hear a funny or profound speaker seemingly talking about mundane situations, and you think, “Nothing like that ever happens to me.” Of course, it does, or you wouldn’t relate to it. That speaker has attributes meaning […]

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Are you guilty of using lazy language? In my speech coaching sessions, one of the most frequent questions I ask is, “If it were not a thing, what would it be?” For example, one brilliant engineer preparing for his company’s User meeting said, “There are two things people love about…” You guessed it; I asked, […]

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