Good customer service is more than good PR. It is the best way to increase sales from the same customers and also earn recommendations. At a time when every customer counts we must never forget how our customers see us. One single negative contact can ruin your reputation in the eyes of not only that […]
Read More...How to Get the Best Results When Working as A Team
A Team Is More than a Group of People John Amatt is a mountain climber, explorer, and popular motivational speaker. I had the pleasure of meeting him and learned from our meeting. Enjoy this story he told me. When John Amatt led the 1982 Canadian team on a successful Mount Everest expedition, only three […]
Read More...How You Can Grab Your Audience’s Attention? Hollywood
In the classic movie Gone with The Wind, Vivien Leigh captures the audience from her first moment on screen. Grab your audience in the first 30 seconds. If you don’t, you will lose them. This is true both in movies and in public speaking.
Read More...The First 30 Seconds – Expert Advice on Innovative Openings
Do you immediately engage your audience? Powerful openings are key to successful presentations. Learn how to craft and deliver your openings so you always engage your audience within the first 30 seconds of your talk. The First 30 Seconds Innovative Openings Launch Memorable Meetings Patricia Fripp was coaching a CEO from a major corporation. He […]
Read More...How to Relax for Your Presentation
Is fear of death really second only to fear of public speaking? Maybe you can relate? A presentation is the most cost-effective way to generate interest in your services, products, expertise, or organization. Consider, how many contacts, clients, buyers you might capture with a 20-minute talk? If the thought of a great outcome isn’t enough […]
Read More...Verbs Matter – The Right Verbs Make Your Presentation Powerful
Action Verbs Make Your Presentations Powerful Do not underestimate the power of verbs.
Read More...How to Shorten Your Presentation without Losing Impact
Imagine, you’ve done all the work to prepare and rehearse a major presentation and at the last minute you’re told, “I’m so sorry, but we’re short on time. Can you give us the five-minute version?” Is it possible to shorten a presentation without losing all of your impact? Yes. Don’t panic. After all, a sound […]
Read More...Criticism: How to Turn Gripes into Growth
Criticism: How to Turn Gripes into Growth Criticism, also known as feedback, can help us improve our presentation skills. No one enjoys being criticized, but if you want to succeed, you must overcome your natural instincts and actively seek out feedback, good and bad. After years as a professional speaker, I understand. Some years I […]
Read More...How to Make Your PowerPoint More Powerful
Designing a presentation starts with the creative process, which can be messy. PowerPoint is tidy, but should only come in later when preparing a presentation. I love PowerPoint. Maybe you do too? Remember, however, that PowerPoint is a visual aid.
Read More...How to Get Started in The Speaking Business
If you haven’t heard the story of how I launched my speaking career, here’s a snapshot. Read below or enjoy this brief video, recorded at one of my events for speakers, coaches, consultants, and trainers:
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