If we want to have strong, self-confident teams in our businesses, let’s ask, listen, and learn about each other’s accomplishments. You’ll be amazed at the talent all around you, some that even your colleagues may not acknowledge in themselves. One of the best ways to feel connected with others in a company is to have […]

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Patricia Fripp is a true American success story–except that she is British, born in a small English town. “Probably the best thing that happened to me,” says Fripp, “was growing up with an absolutely brilliant younger brother. I assumed I wasn’t as smart as others, which made me work twice as hard. That’s where my […]

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In every association executive’s life the day will come when you must deliver bad news. Sometimes you have to tell the bad news to your Board; every so often you have to tell your membership; periodically you must tell your superior. But whoever is on the receiving end of the message, the way you deliver […]

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with Diane Parente  PART I — Meetings While your elected leaders may be quite at home leading the annual board meeting, public speaking may not be their favorite arena. As even the most seasoned of speakers may experience jitters before opening meetings, introducing speakers, making announcements or speaking on panels, it’s no surprise that association […]

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Corporate meeting planners are continuously mired in details, trying to keep it all together for the next meeting, and already worrying about the ones after that. We need to learn how to work “smarter,” not harder, in mastering details. Tip #1. After every meeting and event, do an “after action analysis.” Write down what went […]

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by Joanna Slan, Reprinted From Professional Speaker Magazine When you think of NSA legends, you think of Patricia Fripp. For Fripp’s story is the sort of stuff legends are made of, the story of an twenty-year-old who took a boat to New York and a Trailways bus to California seeking fame and fortune. It is the […]

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Written by Fripp friend and guest funny man Brad Montgomery, CSP When I teach my programs on humor skills to other presenters I ask about their greatest obstacles to using (or even experimenting) with humor. The answer is always the same: The fear of failure. Nobody wants to feel like an idiot, and standing there […]

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The most important thing your work can offer you is a chance to feel good about yourself. Do you see yourself as a productive, contributing member of your company? Do you know why your company exists? When you realize what your company offers to society, you’ll be able to understand what part you play. Work […]

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Few things can waste more valuable time and resources or cause more morale problems than mismatching the person and the job. As a busy executive, you want to get the most out of your people while protecting your investment in their training. Good employees turn up, not by magic, but through good hiring practices, and […]

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