On most Sundays, you will find me sipping coffee and watching my favorite news shows. I enjoy listening to intelligent and educated experts share their perspectives on the state of the world. As an executive speech coach, I find these programs an endless source of inspiration—and, occasionally, frustration. One recurring irritant? The phrase I hear […]

Read More...

Recently, at the Professional Speechwriters World Conference, I had the pleasure of attending a half-day seminar delivered by Terry Szuplat, author of Say It Well: Find Your Voice, Speak Your Mind, Inspire Any Audience. As a speechwriter for President Obama, Terry brought a wealth of experience and an insider’s perspective that was both fascinating and inspiring. […]

Read More...

How do you handle a sales presentation when a new relationship is potentially worth millions? These four principles will help you and your sales team build a strong foundation for a new client relationship. Imagine my surprise when a national sales manager addressed his top 60 associates and said, “At lunch, the sales team and […]

Read More...

Want to Drive More Sales? Nobody Can Resist a Good Story Well Told Please do not overlook one of the most powerful tools in sales—storytelling. If you’re in sales, you might have noticed that it often feels like our prospects are trained to resist our presentations. I promise you that a well-told story can break […]

Read More...

The famous 7-38-55 Rule from Albert Mehrabian’s research is often misquoted, especially when people try to apply it to public speaking or keynote addresses. Let’s set the record straight. What the 7-38-55 Rule Really Means Mehrabian’s research, from which the 7-38-55 Rule is derived, was actually about a particular kind of communication: situations where a […]

Read More...

As a presentation skills expert, I often tell my clients that the best content for their talks comes from unexpected places. Often in fascinating conversations with intriguing people. Engaging in exciting dialogues with diverse individuals is not just a delightful experience; it’s a goldmine for your presentations and personal growth. Conversations are an endless source […]

Read More...

Have you noticed some wisdom that has been around for years suddenly becomes relevant, and with a dedicated person behind it, it is brought back to life to influence a new generation? As a seasoned sales presentation expert, I’ve enjoyed dissecting numerous sales books during my career. However, few have left as lasting an impression […]

Read More...

Are you guilty of using lazy language? In my speech coaching sessions, one of the most frequent questions I ask is, “If it were not a thing, what would it be?” For example, one brilliant engineer preparing for his company’s User meeting said, “There are two things people love about…” You guessed it; I asked, […]

Read More...