Every single member of your association staff, no matter what the job description, is a member of your Public Relations department. Just one unhappy or “bad attituded” employee could do terrible things to your public image. Your customers are your association members. Not only are other groups and situations demanding their time and money, most […]
Read More...How to Deliver Bad News and Still Look Good
In every association executive’s life the day will come when you must deliver bad news. Sometimes you have to tell the bad news to your Board; every so often you have to tell your membership; periodically you must tell your superior. But whoever is on the receiving end of the message, the way you deliver […]
Read More...How to Make Your Association Leaders Look Professional
with Diane Parente PART I — Meetings While your elected leaders may be quite at home leading the annual board meeting, public speaking may not be their favorite arena. As even the most seasoned of speakers may experience jitters before opening meetings, introducing speakers, making announcements or speaking on panels, it’s no surprise that association […]
Read More...Tips for Speaker Seekers
Help for meeting planners and resources for finding speakers. As a busy meeting planner, with the usual overload of demands on getting your next event launched flawlessly, the last problem you want to have is for your keynote speaker to disappear off the radar screen. Whatever the reason — flu bug, scheduling glitch, bad travel […]
Read More...How You Can Get an Extra Edge at Networking Events
Everyone is Situationally Shy All Association meetings and Hospitality Industry events are promoted as the perfect format to make new contacts and develop potential business relationships. I never stop being amazed at how many talented and well-educated people often do not know how to maximize these events. Here are two easy ways you can help […]
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