How
the American Payroll Association
Made 1 + 1 + 1 = 9
(Or How to Get the Most Out of Your Speaker Investment)
In a perfect
world, you would have an unlimited budget to hire top speakers
for your next meeting or convention. Since it's not, here are
some tips on getting the most for your meeting dollar. Let me
tell you about a project I worked on with the American Payroll
Association that could be a model for you -- or at least expand
your thinking about ways to use speakers.
APA's
Executive Director/CEO, Dan Maddux had a week of speaking
and seminar slots to fill. Instead of assigning each slot
to a different speaker, Dan chose to maximize the contribution
of a few top people, using three of them in three different
ways. That's how Dan made 1 + 1 + 1 = 9. Three speakers
used three ways equals nine slots filled. Here's how such
a move can save your organization and money and let you
"trade up" to speakers you otherwise couldn't afford.
Save
on Hotels and Airfare
Cutting the number of speakers might or might not reduce
the total nights lodging needed, depending on your schedule.
However, you'll definitely save on transportation -- for
instance, three round-trips versus nine.
Speakers
May Reduce Fee
I can't promise you that all speakers will do extra presentations
for the same rates -- they won't. But the speaker you hired
last year might have been more flexible if you had only
thought to ask, "After your keynote, could you do a breakout
session?" Or," Could you emcee?" "Could you moderate a panel?"
Even, "Our chairman is a bit nervous. Could you coach him
on speaking?"
Speakers
may give you a better price for three consecutive days at
one hotel, rather than three separate dates months apart.
For
example, for the Florida Realtors Association, I asked,
"After my luncheon speech, would you like me to do a seminar
on speaking skills?" They said, "Well, the agenda is already
slotted in, but we'd love it if you would emcee our Top
Producers' panel, the first breakout session after lunch."
For
the California Interment Association, I was scheduled to
present a two-hour seminar after lunch. I said, "What else
is going on? Would you like to me to do a spouse program?"
They said, "We've never had one, but we've invited spouses
for a breakfast get-together." I added a 45-minute program
that same morning. The only difference to me was that I
had to go to the hotel a few hours earlier. Like most speakers,
I want my clients to know I am there to serve them, not
to pick up my speaking fee and run.
It's
Easier to Get Sponsors
Trading up to big-name (or bigger-name) speakers makes it
easier for you to get sponsors. Whenever people say, "We
can't afford you," I always ask, "Do you have sponsors to
help pay for your event?"
Who
would sponsor your event? Consider approaching the exhibitors
at your conventions, or whoever sells to your members or
who wants good PR with the people in the audience. List
these "angels" prominently in the program. I always make
a point of giving sponsors a good plug in my presentations.
For example, after my opening story for the American Cemetery
Association, I quoted the founder of my corporate sponsor,
Service Corporation International. Then I gave examples
to reinforce my points by reading from their newsletters,
and my walk away line incorporated their name. I always
let sponsor know, "Don't worry, they won't have any doubt
who paid for me," and make a joke about it in my speech.
Three
Invaluable Bonuses
-
Having speakers on hand throughout your event gives you
far greater flexibility in scheduling.
-
Continuity can establish a powerful connection between
audience and speaker, getting your message across in a
way that a wide variety of speakers couldn't. Dan Maddux
says, "We found that when we triple-booked those speakers,
they become even more popular, really getting to know
our people who always want them to stay around longer."
-
Continuity, during an event or from year to year, means
your speakers are able to notice and volunteer to help
your organization in special ways you may not have thought
of.
How
It Works
In April of 1998, 1,674 members of the American Payroll
Association attended its Sixteenth Annual Congress in Nashville.
Dan chose as keynote speakers Art Linkletter, Susan RoAne,
Willy Jolly, Al Walker, and me, Patricia Fripp. He had little
trouble getting sponsorship to help pay for these keynoters
because of the success of his past conferences.
The
Congress was scheduled to start on a Monday. Dan came up with
the idea of offering an extra pre-Congress program on Sunday,
"For Women Only." This isn't as sexist as it may sound because
seventy-five percent of APA's membership is women. Dan figured
that many could take advantage of cheaper Saturday night airline
tickets, saving their company's money, so they might be open
to an extra day of education and fun.
He
called this extra program "Women on the Ladder to Success:
Career Strategies for the Millennium," and used six presenters.
Three were from within the Association and industry, including
the current president. Three were professional speakers
who were also scheduled to speak during the main Congress.
Each of the professionals gave two talks at this separate
Sunday session. I did "Women in the Workplace, the Evolution
of Career women" and "Are You a Wonder Woman or Superman
in Payroll?" (In a custom-made Wonder Woman costume I had
made 20 years ago. The fact I can still wear it deserves
applause!) Susan RoAne spoke on "Taking Charge of Your Accomplishments"
and "Women Who Make Things Happen: Traits of the Savvy and
Successful." Diane Parente's programs were "Your Passport
to Image Credibility" and "Looking Your Professional Best
Without Spending a Fortune."
Then,
at the kick-off Monday session for the full membership,
Susan was the keynote speaker with "Schmooze or Loose: How
to Gain the Verbal Edge." She also presented a program for
the vendors, "How to Make the Most of the Trade Show." Diane
Parente delivered a breakout session on "Image, a Powerful
Tool," and gave Dan's Board of Directors one-on-one consultation
as a bonus. (17 in all.) I delivered the Congress's keynote
speech, "Insights into Excellence," presented a marketing
seminar for the vendors, "How to Nurture Relationships Once
You Leave the Trade Show," and, as a break-out, conducted
a workshop on "How to Sell Yourself and Your Ideas."
Having
booked the Sunday before the conference, Maddux thought
of a way to use his talent pool for a Speakers' School on
Saturday. Last year this program had been a success, but
with a smaller audience of their speakers who talk on tax
law changes, it had not justified a hiring a keynote caliber
presenter to teach it.
As
I was already going to be there for several days I was excited
at the prospect. I suggested we invite his association members
scheduled to give programs during the congress. He also
invite the APA leadership from the State chapters who have
to speak at their meetings and get no formal public speaking
training. As far as I am concerned the more the merrier.
I charge the same whether my audience is five or 5,000.
After the session I helped the President and Woman of the
Year totally rewrite their talks. They have now requested
I train them at least 3 months before next year's convention.
Synergy
Makes Good Sense
Dan says "Using proven professionals in several slots so
they develop a rapport with the audience is a better investment
than bringing in a different speaker for each slot. In our
case, two of the speakers, Diane and Patricia, had been
so successful as keynoters the previous year that the audience
was looking forward to seeing them again. This gave us the
advantage of repeat role models, because our presidents
turn over every year. The added fact that Patricia, Diane,
and Susan had worked together before, and are best friends,
gave us even more bang for our buck. We could never have
put a dollar value on that kind of synergy.
"I
need my speakers to deliver a message and be powerful role
models. Patricia, Diane, and Susan are all self-made women
over fifty, looking good, feeling good, and they've built
their careers themselves. This is an important message for
our Association audience."
More
Bang for Your Buck
Dan Maddux was able to negotiate with his speakers for a
lot of extras. Many professionals figure that, as long as
they are there anyway and being well paid, their time belongs
to the client. Therefore, they are happy to take on extra
tasks.
The
next time you are planning to hire a speaker, consider using
him or her in multiple ways. It doesn't hurt to ask if the
speaker would be willing to:
-
Deliver one or two "breakout sessions" or a spouse program
along with the keynote at the same half-day fee.
-
Introduce other speakers.
-
Emcee the event that they are part of.
-
Help association Presidents of Board of Directors with
their own presentations, either in advance or while the
speaker is there.
-
Say a prayer at a meal.
-
Moderate a panel.
-
Sign autographs.
-
Appear in the sponsor's booth to make their sponsorship
more of an investment.
Like
most of my comrades in The National Speakers Association,
I want to be memorable and to give full value for your meeting
dollars. For the Hamilton Bank in Philadelphia, I even leaped
out of a spaceship, wearing a Wonder Woman costume. (Getting
into the spaceship was a little more complicated, but that's
another story.)
(1,609
words)
Patricia
Fripp, CSP, CPAE is a San Francisco-based executive speech coach,
sales trainer, and award-winning professional keynote speaker.
She is the author of Get What You Want!, Make It, SoYou Don't
Have to Fake It!, and Past-President of the National Speakers
Association. She can be reached at: PFripp@Fripp.com, 1-800
634-3035, http://www.fripp.com
We offer
this article on a nonexclusive basis. You may reprint or repost
this material as long as Patricia Fripp's name and contact information
is included. PFripp@Fripp.com, 1-800 634-3035, http://www.fripp.com
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